What are the responsibilities and job description for the Instructional Designer position at Digital Realty?
Job Description
Position Title : Instructional Designer
Location : Austin, TX, Dallas, TX, or Chicago, IL
Your role
As part of the Global Operations Training team, this role focuses on delivering scalable and impactful training solutions that enhance knowledge retention and simplify complex concepts. Key responsibilities include managing the full lifecycle of training programs, from identifying skill gaps to designing and delivering high-quality instructional materials, such as instructor-led courses, eLearning modules, and multimedia content.
The role also includes performing administrative duties related to Digital University, such as ensuring compliance, maintaining content relevancy, and effective tracking of training outcomes. Success in this position requires close collaboration with stakeholders at all levels, aligning training initiatives with organizational goals and addressing the diverse needs of a global audience.
What you'll do
Training Needs Analysis
- Collaborate with departmental managers, HR, and regional / local operations teams to identify training needs and skill gaps.
- Conduct surveys, interviews, and assessments to gather insights into current and future training requirements.
- Analyze findings to prioritize skills and knowledge gaps that must be addressed through targeted training initiatives.
Training Program Development
Instructional Content Creation
Digital University Administration
Collaboration and Communication
What you'll need
o Understanding of the required elements for different instructor-led training content, point-of-need content, general communications, etc. (High proficiency)
o Collaboration and interpersonal skills - the role will frequently interact stakeholders and other team members, so collaboration and open communication is essential. (High proficiency)
o Knowledge of learning theories and instructional design models (e.g. ADDIE). (High proficiency)
o Written and oral communication skills. (High proficiency)
o Experience using PowerPoint, Articulate 360, Adobe Creative Suite, Camtasia, or similar design and development software. (PowerPoint, Storyline 360, and Rise 360)
o Experience publishing eLearning to conform to SCORM standard.
o Experience editing media.
o Experience training in a classroom or virtual environment.
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 facilities in 50 metros across 25 countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
A bit about our Digital team
Operations
Our Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
Benefits : For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.
This is an exciting time to join our business so apply now and make your mark on our future.
Notes :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Digital Realty is an equal opportunity employer, EOE / AA / M / F / Vets / Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.
Digital Realty is a publicly traded company (NYSE : DLR) with investment grade ratings from all three major ratings agencies.
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
