What are the responsibilities and job description for the Operations Change Manager position at Digital Realty?
Job Description
Position Title : Operations Change Manager
Location : Dallas, TX, Austin, TX, Chicago, IL
Your role
As part of the Global Operations Training team, the Operations Change Manager will play a pivotal role in driving organizational change initiatives, fostering clear and cohesive communication strategies, and creating and maintaining essential content and resources to support operational excellence. The successful candidate will lead the development and implementation of comprehensive change management strategies, ensuring smooth transitions and fostering a culture of adaptability and continuous improvement. This role requires managing communication-related budgets, overseeing distribution lists, coordinating email communications, and managing the Operations Department webpage, while aligning with company-wide messaging and branding. Strong organizational skills, creative problem-solving, and first-rate communication abilities are essential to succeed in this role.
What you'll do
Change Management :
- Develop and implement comprehensive change management strategies aligned with the company's goals and objectives, ensuring delivery excellence and adaptability.
- Conduct impact analyses, assess change readiness, and identify key stakeholders to gain support and buy-in for change initiatives.
- Collaborate with project teams, HR, and other departments to integrate change management activities into project plans and ensure consistent execution.
- Support training program development and deployment to equip employees with the necessary skills and knowledge to adapt to changes, including lean learning and game-based learning methodologies.
- Track and assess the effectiveness of change initiatives using analytics platforms, making adjustments as needed to ensure successful implementation.
- Provide direct support and coaching to front-line managers and supervisors, enabling them to guide their teams through transitions and maximize employee adoption.
- Identify potential risks and develop mitigation strategies to address issues that may arise during the change process.
- Think creatively and innovatively to address complex problems and pivot between strategy and execution based on organizational needs.
- Champion best practices and emerging trends in change management methodologies and frameworks, ensuring alignment with global enterprise transformation initiatives.
Communication Management :
Content and SOP Development :
What you'll need
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 facilities in 50 metros across 25 countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
A bit about our Digital team
Operations
Our Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
Benefits : For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.
This is an exciting time to join our business so apply now and make your mark on our future.
Notes :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Digital Realty is an equal opportunity employer, EOE / AA / M / F / Vets / Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.
Digital Realty is a publicly traded company (NYSE : DLR) with investment grade ratings from all three major ratings agencies.
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
