What are the responsibilities and job description for the Operations Technology Project Engineer position at Digital Realty?
Job Description
Position Title : Operations Technology Project Engineer
Location : Dallas, TX or Ashburn, VA
Your role
The Operations Technology Project Engineer role is a unique mixture of project coordination and technical expertise. Reporting to the Sr. Manager of Systems Install this role will see to the successful implementation of Operations Technology (OT) updates, refreshes and replacements helping to ensure Digital Realty's OT security posture remains strong. The role will be assigned an area of responsibility concentrating on OT updates, refresh and replacement projects on those specific sites.
What you'll do
- Drive the execution of site projects with the goal of updating OT end devices while keeping within DLR's strict change management processes.
- Ensure that trust is maintained between our team and the local site team by understanding the challenges encountered by the site and with overly clear communication.
- Manage communication with the site teams on what work is to be done, by whom and when.
- Collaborate with management, stakeholders, and vendors to clearly communicate project goals, schedule, progress and closeout.
- Cooperate with others in your department to meet the groups goals.
- Make educated decisions on what work can and should be completed by oneself and what work can and should be completed by the vendors.
- Create and update work orders in tools like MCIM and Service Now
- Create and edit work guides or method of procedures regarding the update and replacement of OT end devices
- Use tools like Smartsheet, Microsoft project and alike to update fields as progress is made.
- In many cases, execute remote firmware upgrades of OT end devices following a detailed MOP (method of procedure) using web-based and workstation-based tools issued by the Operations Systems Support team.
- Manage local OT vendors in the execution of update or replacement work by ensuring they follow the same rigorous standards we follow internally.
- Maintain clear documentation on risks and issues encountered through the life cycle of the project.
- Work with IT counterparts to ensure latest compliance scans are up to date with the reality on the ground.
- Stay up to date with the latest cyber security releases to help the team identify new targets for update.
What you'll need
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 facilities in 50 metros across 25 countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
A bit about our Digital team
Operations
Our Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
This is an exciting time to join our business so apply now and make your mark on our future.
Notes :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Digital Realty is an equal opportunity employer, EOE / AA / M / F / Vets / Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.
Digital Realty is a publicly traded company (NYSE : DLR) with investment grade ratings from all three major ratings agencies.
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
