What are the responsibilities and job description for the Senior Program Manager - Data Center Operations position at Digital Realty?
Job Description
Position Title: Senior Program Manager, Global Datacenter Operations
Location: Chicago, IL; Dallas, TX; Ashburn, VA; Boston, MA
Your role
The Senior Program Manager will oversee large-scale, complex global projects on behalf of the Global Operations department. This role involves end-to-end project management with a strong focus on strategic alignment, risk management, and stakeholder engagement. This individual will lead cross-functional teams and have a significant impact on the organization's project portfolio, driving innovation and operational excellence.
What You’ll Do
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 facilities in 50 metros across 28 countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and X .
A Bit About Our Digital Team
Operations
Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.
What We Can Offer You
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
This is an exciting time to join our business so apply now and make your mark on our future.
Notes
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.
Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
Position Title: Senior Program Manager, Global Datacenter Operations
Location: Chicago, IL; Dallas, TX; Ashburn, VA; Boston, MA
Your role
The Senior Program Manager will oversee large-scale, complex global projects on behalf of the Global Operations department. This role involves end-to-end project management with a strong focus on strategic alignment, risk management, and stakeholder engagement. This individual will lead cross-functional teams and have a significant impact on the organization's project portfolio, driving innovation and operational excellence.
What You’ll Do
- Lead the strategic planning, execution, and delivery of large, complex global projects, ensuring alignment with Global Operations objectives and stakeholder expectations.
- Develop and manage comprehensive project plans, including scope, budget, timeline, resources, risk assessments, and quality controls.
- Act as the primary point of contact for all project-related communications, influencing key stakeholders, including executives and clients, to drive project success.
- Identify and resolve high-impact project risks and issues, implementing corrective actions proactively.
- Provide leadership and direction to project teams, fostering a culture of collaboration, accountability, and high performance.
- Lead project governance and reporting, including preparing and presenting progress reports, performance metrics, and financial status to senior leadership.
- Manage relationships with external partners, vendors, and contractors to ensure quality and timely delivery of project components.
- Drive continuous improvement initiatives within the project management function, leveraging lessons learned and industry best practices.
- Mentor and coach junior project managers and team members, supporting their professional development and growth within the organization.
- Bachelor’s degree in business, IT, engineering, or related field; PMP or equivalent certification preferred.
- 5 years of program management experience with a strong track record of delivering large-scale projects in data centers, IT infrastructure, or similar environments.
- Expertise in advanced project management methodologies (e.g., Agile, Six Sigma) and tools (e.g., MS Project, JIRA, Asana).
- Proven ability to manage multi-million-dollar projects with complex, multi-phase scopes.
- Exceptional leadership, negotiation, and conflict resolution skills.
- Strong strategic thinking and business acumen.
- Excellent verbal and written communication skills, with the ability to influence at all levels of the organization.
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 facilities in 50 metros across 28 countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and X .
A Bit About Our Digital Team
Operations
Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.
What We Can Offer You
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
This is an exciting time to join our business so apply now and make your mark on our future.
Notes
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.
Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
