What are the responsibilities and job description for the Front Desk Administrator position at Digital Resource?
Are you a people person with a passion for providing exceptional customer service? Join our dynamic team at Digital Resource, a fast-paced digital marketing agency in downtown West Palm Beach, FL. We're seeking an energetic and friendly Front Desk Administrator to be the welcoming face of our company.
At Digital Resource, we believe in providing our clients with excellent service with a fun and collaborative work culture. Innovation thrives when diverse minds come together, and we foster an environment where ideas are shared and celebrated. Our tight-knit team is passionate about delivering exceptional results for our clients while enjoying the journey together.
What You'll Do:
As the Front Desk Administrator, you'll be the first point of contact for our clients, guests, and team members. Your responsibilities will include greeting visitors, managing incoming calls, relaying messages, and assisting the Office Manager with various tasks. You'll also play a vital role in organizing team events, stocking the break room, and providing technical support for meetings and presentations.
What You'll Bring:
- Minimum of 2 years of customer service experience (event planning experience is a plus!)
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite, Google Suite, and Canva
- Experience with Apple or Mac products is ideal
- Ability to multitask and prioritize in a fast-paced environment
- Strong organizational skills and attention to detail
- Friendly, professional demeanor, and a team player attitude
What We Offer:
- Comprehensive benefits package
- Competitive 401(k) match and Paid Parental Leave
- Generous paid time off and unlimited unpaid time off
- Hybrid work schedule and ongoing professional development opportunities
- Monthly company events and frequent team-building activities
- A vibrant and collaborative work culture