What are the responsibilities and job description for the FTE Support position at Digitech Squad?
Company Description
DigiTech Squad is an IT service provider offering a wide range of services to businesses across all sectors. Our technicians are equipped with extensive formal training and vendor certifications to deliver exceptional solutions. With true 24/7 support and extensive technical expertise, we aim to maximize the return on your technology investments.
This is a part-time on-site role for a FTE Support at Digitech Squad located in New Castle, DE. The support role will involve providing technical support, troubleshooting hardware and software issues, and offering customer support to clients for various IT services.
- Analytical Skills and Troubleshooting abilities
- Technical Support and Customer Support experience
- Strong Communication skills
- Ability to work well under pressure
- Experience in IT support and knowledge of hardware and software
- Certifications in relevant IT areas are a plus