What are the responsibilities and job description for the Guest Service Associate position at Digitive LLC?
Guest Services Associate
Shift: 3PM to 11PM
This role is responsible for the safe and timely transport of patients and their belongings to and from inpatient rooms and care areas and upon discharge Responsible for greeting family members and visitors and escorting them to various locations throughout the facility. Screens family members and visitors to ensure the safety and security of visitors and staff, notify security discretely should the person be a VIP.
Additional Requirements (including but not limited to):
- Familiar with transport equipment such as, stretchers, oxygen tanks, and hospital/ICU beds.
- Ability to follow instructions.
- Ability to perform repetitive duties.
- Willingness to complete assignments with a high level of quality and consideration of patients, staff, and visitors.
- Ability to receive constructive criticism professionally.
- Ability to communicate effectively.
- Ability to use communication devices such as telephones, computers, bar codes, pagers, etc.
- Works well together with different units and departments throughout the Hospital community
- Full knowledge of hospital ethics and policies as they pertain to the job are required.
AT LEAST SPECIFIC INTERVIEW DATES/TIMES OF AVAILABILITY FOR INTERVIEW BE ADDED TO TRIO/ PROFILE - PROFILES WILL NOT BE PRESENTED WITHOUT THIS INFORMATION. "ANYTIME" WILL NOT BE ACCEPTED.
Non-Billable Orientation: 8hrs
Holiday, OT Multipliers: 1.25%
Call, Call-Back, Charge: Not applicable for this needSubmission Requirements
- 3 years current experience working with public
- HS graduate or GED
- Demonstrate the ability to effectively interact with patients, families, other health care providers required.
- Hospitality experience STRONGLY PREFERRED
- Valid Driver License required for this need
- Must be able to work independently with minimal supervision/assistance
- Ability to comprehend, speak and write the English language
- Knowledge of medical terminology required
- Must possess sight/hearing senses or use prostheses that will enable these senses to function adequately so the requirements of the position can be fully met.
Job Type: Contract
Pay: $22.00 - $26.00 per hour
Expected hours: 40 per week
Shift:
- 8 hour shift
- Evening shift
Experience:
- Hospital: 1 year (Preferred)
Ability to Commute:
- Pittsfield, MA (Required)
Work Location: On the road
Salary : $22 - $26
