What are the responsibilities and job description for the Dispute Resolution Specialist position at DigniFi?
A company is looking for a Dispute Resolution Specialist - Contractor.Key ResponsibilitiesInvestigate and resolve customer disputes related to credit bureau reportingManage dispute responses with credit bureaus and ensure compliance with regulatory standardsMaintain accurate records of disputes and collaborate with the Compliance team on regulatory obligationsRequired QualificationsMinimum of 2 years of experience in loan servicing, collections, or dispute resolutionStrong knowledge of credit bureau reporting practices and FCRA complianceProficient in dispute resolution tools and systemsExperience in call centers or collections is preferredProficiency with MS Office products, including Word and Excel