What are the responsibilities and job description for the Solution Architect, (CRM) position at Diligente Technologies?
Title: Solution Architect, (CRM)
Location: Fremont, CA
CTH
The Impact You’ll Make
As a Solution Architect at xx, you hold a key role in creating scalable designs for enterprise programs, applications, and databases. With your expertise in analyzing existing programs and formulating logic for new systems, you are an asset to the team. Your coding, testing, and debugging efforts play a critical role in ensuring the efficient operations of the system. You will recommend changes in development, maintenance, enhancements, and system standing that can make a significant difference in xx operational success.
What You’ll Do
xxx is seeking an experienced Solution Architect to design and implement complex IT solutions that align with business needs in the area of Customer Relationship Management (CRM). The successful candidate will play a critical role in helping deliver xx Digital Transformation program within Enterprise Applications, showcasing creativity, technical prowess, and program management skills.
Key Responsibilities
- Collaborate with business stakeholders to understand their needs and translate them into technical solutions that align with the company’s strategic goals, while ensuring compliance with regulatory requirements and company policies
- Develop and maintain comprehensive documentation for all solutions, including architecture diagrams, technical specifications, and user guides
- Maintain relationships with external vendors and partners, ensuring effective collaboration and delivery of services
- Lead evaluation and recommendation of software products and services in line with business and financial (TCO) goals
Minimum Qualifications
- Excellent analytical skills
- Knack for finding creative solutions
- Keen attention to detail
- Strong interpersonal skills
- Excellent verbal and written communication skills
Who We’re Looking For
- Minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience.
Preferred Qualifications
- 8 years of experience implementing CRM solutions
- Strong knowledge and experience working with Microsoft D365 Service
- Experience working in the Wafer Fab Equipment sector of the Semiconductor industry
- Experience with both waterfall and agile project management methodologies
