Delivery Relief Driver

Overview:

The Delivery Relief Driver plays a vital role in supporting the delivery team by stepping in as a backup driver when needed, ensuring that deliveries are made on time and accurately. In addition to delivering orders, this position will involve cross-training in other departments to assist with various tasks as necessary. The ideal candidate will have a strong work ethic, a commitment to outstanding customer service, and the ability to operate efficiently in a fast-paced environment.

Essential Duties and Responsibilities:

• Assist with any delivery route or backup delivery needs.
• Perform pre-trip and post-trip vehicle inspections according to company procedures.
• Ensure routes are completed efficiently, accurately, and on time.
• Provide exceptional customer service to both internal and external customers during all interactions.
• Maintain a professional appearance and positive attitude at all times.
• Account for all deliveries, products, equipment, and materials loaded on the vehicle.
• Perform routine cleaning and basic maintenance of delivery vehicles and equipment.
• Communicate effectively with the Delivery Supervisor, Lead, and co-workers about any issues encountered on or off route.
• Be available to assist in other departments when needed and perform cross-functional tasks as assigned.
• Deliver to all stands and customers, no matter their location or requirements.
• Take initiative and act proactively to ensure smooth deliveries and assist in other areas as needed.
• Adhere to safety protocols and follow company procedures at all times.

Skills Requirements:

• Must be 21 years old or older.
• Must have an acceptable driving record and be insurable to operate company vehicles.
• Must pass a pre-employment drug screening, Motor Vehicle Records, and background check.
• Excellent customer service skills with the ability to interact positively with internal and external customers.
• Strong organizational and time management skills, with attention to detail.
• Good judgment and the ability to make independent decisions.
• Strong problem-solving and troubleshooting abilities.
• Basic proficiency in related PC software.
• Excellent written and verbal communication skills.
• Ability to safely perform lifting and carrying tasks.
• 2 years of experience driving large box trucks and customer service experience preferred.

Additional Information:

• This position will require flexibility to assist in other departments and adapt to varying job responsibilities.
• The Delivery Relief Driver must be proactive, responsible, and ready to step into any role to support the team.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

The employee is frequently required to sit, climb, balance, stoop, kneel, crouch or crawl, as well as use ladders or step stools. The employee will frequently lift and move objects up to 60 pounds.

Benefits:

• Medical, Dental, and vision benefits for employees and their families. (Employer pays 80% of the monthly premium for the employee).
• 401k Retirement Plans with Company Match
• Insurance is available for Long-Term Disability, Life, Accident, and AD&D
• Annual Health & Wellness Reimbursements up to $250
• 56 hours of PTO available after 90 days. (PTO can be used for any reason, including sick leave).
• 8 Company Paid Holidays
• Dillanos Family Fund – Employee Hardship Program
• Casual Dress Code
• Company Sponsored Child through ChildFund International
• Community Involvement and Volunteer Opportunities
• Lots of Company-Wide Gatherings, Team Outings, and Fun Events
• $22.00 to spend each month on coffee or retail merchandise.
• Employee Discount on coffee and product
• Eligibility for tuition reimbursement after 3 years of employment
• Christmas bonus
• Unlimited coffee and energy drink consumption!