What are the responsibilities and job description for the Front Desk Administrative Assistant position at Dillard Door & Security, Inc.?
Company Overview
Dillard Door & Security, Inc. is your go-to provider for comprehensive security solutions. We specialize in offering a wide range of products including doors, gates, access control systems, and surveillance cameras to businesses in Memphis, TN, and beyond.
Summary
As a Front Desk Administrative Assistant at Dillard Door & Security, Inc. you will be the first point of contact for our clients and visitors. This role is essential in ensuring a welcoming environment while providing exceptional customer service and support to enhance our clients' experience.
Responsibilities
- Greet and assist clients and visitors as they arrive at the office.
- Accurately receive and dictate incoming information via voicemail, email, telephone.
- Manage incoming calls and direct them to the appropriate personnel.
- Enter all incoming calls on call log
- Enter work orders into ERP (Vision)
- Maintain a professional and organized front desk area.
- Handle customer inquiries and provide information about our services.
- Receive and distribute mail.
- Perform clerical duties such as data entry and document management. (e.g. W-9 forms and Insurance Certificates of Liability.
- Filing.
Requirements
- Proven experience in customer service or front desk roles.
- Strong communication skills, both verbal and written.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Familiarity with phone systems and basic office software.
- Self-starter with the ability to work independently.
- Detail-oriented with strong organizational skills.
If you are passionate about providing excellent customer service and want to be part of a dynamic team at Dillard Door & Security, Inc. we invite you to apply today!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Front desk: 3 years (Required)
Ability to Commute:
- Memphis, TN 38104 (Required)
Ability to Relocate:
- Memphis, TN 38104: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20