What are the responsibilities and job description for the Call Center Representative position at Dillard's Inc.?
We are looking for positive, hard-working individuals who are eager to learn new skills in an environment that encourages job advancement and growth opportunities. We require a pre-employment background check before hiring. We hope you will join our team at Dillard's.Ability to effectively communicate to customers and management Basic computer & strong keyboarding skills Ability to work in a fast paced environment Maintain a positive and professional relationship with customers and other internal departments. Be able to problem solve and be able to modify approach without compromising outcome. Effective time management strategyStrong sense of professionalism by being positive, calm and composed under pressure Be a self -starter Previous customer service experience beneficial, but not required Previous call center experience preferred, but not required
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