What are the responsibilities and job description for the Department Manager position at Dillard's, Inc.?
Overview
The Department Manager plays a crucial role in overseeing the daily operations of a specific department within the organization. This position is responsible for ensuring that the department meets its goals while providing exceptional customer service and maintaining a positive work environment. The ideal candidate will possess strong leadership skills, a keen understanding of retail management, and the ability to effectively communicate and negotiate with team members and customers alike.
Duties
- Supervise daily operations within the department to ensure efficiency and productivity.
- Manage shift schedules, ensuring adequate coverage for all shifts.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintain accurate cash register operations and oversee financial transactions.
- Collaborate with upper management to develop strategies for market growth and improvement.
- Train, mentor, and evaluate team members to enhance their skills and performance.
- Monitor inventory levels and assist in ordering supplies as needed.
- Implement promotional strategies to increase sales and enhance customer engagement.
Skills
- Strong mathematical skills for managing budgets, sales reports, and inventory counts.
- Proven experience in retail management or as an assistant manager.
- Excellent customer service skills, with the ability to communicate effectively with diverse clientele.
- Proficient in shift management, ensuring smooth transitions between team members.
- Ability to negotiate effectively with vendors and suppliers.
- Experience in supervising staff, fostering teamwork, and motivating employees to achieve departmental goals.
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $45,000 - $65,000
