Lancome Counter Manager

About Lancôme: Women come to Lancôme to look more beautiful and they leave feeling happier. For more than 80 years, Lancôme has been joyfully making women all around the world feel as happy and as beautiful as they truly are. More than expert results, discover the joie de vivre of true innovation, inspiration, personalization and French elegance at Lancôme.

Lancôme is known for luxurious service, innovative products, and for the people behind them. The Lancôme Counter/Business Manager represents the Lancôme brand by sharing skills and knowledge, with a focus on maximizing team effectiveness.

Key Responsibilities:

• Maintain awareness of existing competitive ranking and daily knowledge of all sales achievements vs. goals.

• Participate in continuous development and training for Lancome.

• Mentor and coach beauty advisors on product knowledge and service behaviors.

• Contribute to all customer events held at store. Participate in RSVS/Presell Events.

• Review the status of Clients in C@D and build activities to generate business.

• Maintain frequent communication with your Dillard's Cosmetics Manager, Lancôme Field Sales and Training Executives.

• Regularly attend Lancôme-hosted seasonal training seminars digital learning modules.

• Oversee all aspects of the Lancôme business and maximize retail sales.

• Manage cleaning, re-stocking and moving boxes with team.

Building great Customer Relationships by Expertly suggesting the right product for the desired results.

Training, Learning and Development:

• High achievers are encouraged to pursue further professional development programs through Lancôme’s Career Path Program. Areas of specialty include: makeup artistry, skincare and leadership.

Qualifications:

• Must have a high school degree or equivalent

• Minimum of 2 years as a manager of a cosmetic retail team or single store location in a luxury or retail environment

• Two years of clientele development experience in working as or with professional sales associates

• Ability to work a flexible schedule, including nights, weekends and/or holidays (dependent on business staffing needs.)

You possess strong written and verbal communication skills

You are comfortable performing Skin Care and Beauty services on customers’ faces (as necessary and when dictated by customer and business needs) after being trained on all proper protocols to do so

You have a flexible work schedule which includes nights, weekends, and holidays

Physical Environment: Must be able to work on the sales floor for extended period of time and lift up to 25 lbs. on a regular basis

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• Makeup & Skincare: 3 years (Required)
• Leadership: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Salary : $20