What are the responsibilities and job description for the Retail Area Manager position at Dillard's, Inc.?
Overview
We are seeking a motivated and dynamic Area Sales Manager to join our team. In this role, you will support the Store Manager in overseeing daily operations, driving sales, and ensuring exceptional customer service. The ideal candidate will be a strong leader with a passion for retail and a commitment to fostering a positive work environment.
Duties
- Attain the established sales, gross margin, staffing, credit and inventory goals for the assigned area.
- Recruit, coach and supervise all associates assigned to the area, including reviewing job performance, addressing disciplinary concerns and motivating all associates to achieve established sales goals.
- Direct all activities in the assigned area including merchandising, staffing, price changes, inventory control and upkeep such as merchandise recovery, housekeeping and dressing room maintenance if applicable.
- Communicate with buying staff to develop merchandise selections that meet the needs of the customer.
- Participate in all store opening/closing procedures, assist with associate and/or customers concerns and any other duties assigned or apparent that are necessary for business operations
Core Management Responsibilities
- To participate in the selection of a high-performance team.
- To maintain a high-performance team through educating, coaching, motivating, and appraising performance.
- To set, communicate, and monitor your team's productivity and service goals, monitor associate productivity and service levels, and provide ongoing feedback.
- To manage the team's schedule within budgeted hours and based on business needs.
- To assign sales support associates day-to-day tasks and direct their work.
- To exercise independent judgement in the hiring, promoting, assignment, and compensation of your team, and in conjunction with the Store Manager and Assistant Store Manager to effectively recommend such action.
- To recommend and administer discipline up to and including discharge, in coordination with the Store Manager and Assistant Store Manager
Responsibilities also include serving as your team's leader by modeling and instructing all sales support functions and achieving the highest levels of service indicators
It is the responsibility of this position to perform other related work, tasks, or duties as assigned by the Store Manager and Assistant Store Manager.
This list of job responsibilities is not exhaustive. Refer to the responsibilities, requirements, and physical demands listed below.
It is the responsibility of this position to perform other related work, tasks, or duties as assigned by the Store Manager and Assistant Store Manager.
This list of physical demands is not exhaustive. Other physical activities may be necessary depending on the specific tasks to be accomplished.
Job Requirements
- High School diploma or equivalent experience.
- Outstanding customer service and communication skills.
- Ability to build positive and productive relationships-with clients, management and team.
- Exhibits sound business judgment and agility.
- Demonstrates leadership ability; proven ability to manage, develop and motivate others while driving company objectives.
- Prior selling, customer service and leadership experience required.
- Superior time management skills.
- Highly motivated and results orientated.
- High attention to detail and organizational ability.
- Computer sawy.
Physical Demands
- Regular attendance is required with the ability to work overtime as needed
- Must be able to stand for lengthy and continuous periods totaling up to 8 hours per day.
- Must be able to lift up to 15 Ibs. on a regular basis
- Must be able to bend, stoop, squat and stretch to stock and retrieve merchandise
- Requires ability to operate a computer terminal, as well as grasping, writing, standing, sitting, walking, repetitive motions, bending, listening, hearing, speaking, and visual acuity.
- Talking and hearing occur continuously in the process of interacting with employees and customers
- Vision occurs continuously in the process of merchandising, and interaction with customers.
- Requires manual dexterity to perform product demonstrations with customers.
- Requires a level of personal hygiene conducive to close personal contact with cosmetic customers.
Join our team as an Area Sales Manager where you can grow your career while making a positive impact on both customers and employees!
Job Type: Full-time
Pay: Up to $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- No nights
Experience:
- Management: 5 years (Required)
- Sales: 5 years (Required)
- Visual Merchandising: 5 years (Required)
- Cosmetics: 5 years (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Lafayette, LA 70503 (Required)
Ability to Relocate:
- Lafayette, LA 70503: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $55,000