What are the responsibilities and job description for the Women’s RTW Clothing Sales Manager position at Dillard's, Inc.?
A Sales Manager is responsible for attaining the established sales, gross margin, staffing, credit, and inventory goals for the assigned area. A sales manager must recruit, coach, and supervise all associates assigned to the area, including reviewing job performance, addressing disciplinary concerns, and motivating all associates to achieve established sales goals. A sales manager directs all activities in the assigned area including merchandising, staffing, price changes, inventory control, and upkeep such as merchandise recovery, housekeeping, and dressing room maintenance if applicable. A sales manager is responsible for communicating with buying staff to develop merchandise selections that meet the needs of the customer. A sales manager participates in all store opening/closing procedures, assists with associate and/or customers concerns and any other duties assigned or apparent that are necessary for business.
Core Management Responsibilities:
To participate in the selection of a high-performance team. To maintain a high-performance team through educating, coaching, motivating, and appraising performance. To set, communicate, and monitor your team's productivity and service goals, monitor associate productivity and service levels, and provide ongoing feedback. To manage the team's schedule within budgeted hours and based on business needs. To assign sales support associates day-to-day tasks and direct their work. To exercise independent judgment in the hiring, promoting, assignment, and compensation of your team and in conjunction with the Store Manager and Assistant Store Manager to effectively recommend such action. To recommend and administer discipline up to and including discharge, in coordination with the Store Manager and Assistant Store Manager.
Responsibilities also include serving as your team's leader by modeling and instructing all sales support functions and achieving the highest levels of service indicators.
It is the responsibility of this position to perform other related work, tasks, or duties as assigned by the Store Manager and Assistant Store Manager. This list of job responsibilities is not exhaustive. Refer to the responsibilities, requirements, and physical demands listed below.
Job Requirements
- High School diploma or equivalent experience.
- Outstanding customer service and communication skills
- Ability to build positive and productive relationships with clients, management, and team.
- Exhibits sound business judgment and agility
- Demonstrates leadership ability: proven ability to manage, develop, and motivate others while driving company objectives.
- Prior selling, customer service, and leadership experience required.
- Superior time management skills.
- Highly motivated and results orientated.
- High attention to detail and organizational ability.
- Computer savvy.
Physical Demands
- Regular attendance is required with the ability to work overtime as needed.
- Must be able to stand for lengthy and continuous periods totaling up to 8 hours per day.
- Must be able to lift up to 15 Ibs. on a regular basis.
- Must be able to bend, stoop, squat, and stretch to stock and retrieve merchandise.
- Requires ability to operate a computer terminal, as well as grasping, writing, standing, sitting, walking, repetitive motions, bending, listening, hearing, speaking, and visual acuity.
- Talking and hearing occur continuously in the process of interacting with employees and customers.
- Vision occurs continuously in the process of merchandising and interaction with customers.
- Requires manual dexterity to perform product demonstrations with customers.
- Requires a level of personal hygiene conducive to close personal contact with cosmetic customers.
- This list of physical demands is not exhaustive. Other physical activities may be necessary depending on the specific tasks to be accomplished.
Qualifications: has shown an appreciation through presentation of product and personal appearance, for fashion and style; someone who has demonstrated a natural talent for visual presentation; someone who has perfect attendance; someone who dresses fashionably; someone who has demonstrated strong leadership and interpersonal skills; someone who has demonstrated the ability to work quickly and with a sense of urgency; a self-starter; has shown an ability to work with others in a professional manner.
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $55,000