What are the responsibilities and job description for the Sales Associate Handbags, Jewelry, and Accessories position at Dillard's Retail Department Store?
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from sales to merchandising. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Utilize clienteling tools to reach out to customers for events and for new product launches.
Skills
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of sales principles and customer service practice
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- This position is a goal driven with opportunity for pay increase - not comission
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Shift:
- 12 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $18 - $20
