What are the responsibilities and job description for the Sales Associate position at Dillard's Retail Department Store?
Overview
We are seeking a motivated and enthusiastic Sales Associate to join our dynamic retail team. The ideal candidate will possess strong customer service skills and a passion for helping customers find the products they need. As a Sales Associate, you will play a crucial role in creating a positive shopping experience, driving sales, and maintaining the store's operational excellence.
Duties
- Provide exceptional customer service by greeting customers warmly and assisting them with their inquiries.
- Demonstrate product knowledge to effectively communicate features and benefits to customers.
- Process transactions accurately using the cash register, including cash handling and credit card processing.
- Maintain an organized and visually appealing sales floor by restocking merchandise and ensuring displays are well-presented.
- Assist in supervising junior staff members, providing guidance and support as needed.
- Handle customer complaints or concerns professionally, ensuring a satisfactory resolution.
- Utilize retail math skills to manage inventory levels and assist in stock management.
- Engage with customers via phone, demonstrating excellent phone etiquette when answering inquiries or taking orders.
- Contribute to team efforts by achieving sales goals and participating in promotional activities.
Qualifications
- Proven experience in customer service or retail sales is preferred.
- Strong cash handling skills with experience operating a cash register.
- Basic math skills are essential; familiarity with retail math is a plus.
- Bilingual candidates are encouraged to apply, as it enhances communication with diverse customers.
- Excellent phone etiquette and communication skills are required for effective customer interactions.
- Ability to work collaboratively within a team environment while also being self-motivated.
- Strong organizational skills with attention to detail for maintaining stock levels and store presentation.
- A positive attitude and willingness to learn new skills in a fast-paced retail setting.
Join our team as a Sales Associate where your contributions will be valued, and you will have the opportunity to grow within the company!
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $17 - $19