What are the responsibilities and job description for the Dillard’s Richmond Customer Service Associate position at Dillard’s Richmond?
Here at Dillard's, we are always eager to find people who are willing and able to provide our clients with a shopping experience that exceeds their expectations.
We are seeking Customer Service Associate to join our team, to work 20-30 hours a week.
**Must have night time availability.
**Must be able to work 3/4 Saturdays a month.
In customer service, you would be responsible for resolving customer issues, forwarding incoming calls to the sales floor, processing orders, gift wrapping, etc.
Responsibilities
- Provide excellent customer service by greeting and assisting customers in a friendly and professional manner
- Operate cash registers and handle cash transactions accurately
- Process returns, exchanges, and refunds following company policies
Experience
- Previous experience in customer service or retail sales is preferred
- Proficiency in basic math skills for cash handling
- Ability to multitask in a fast-paced environment
- Strong communication skills with excellent phone etiquette
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $16