Database and Stewardship

POSITION OVERVIEW:

Reporting to and receiving administrative direction from the Assistant Vice President of Development and Alumni Relations, this position plays a key role in supporting all areas of the Office of Institutional Advancement (IA) operations, which include major gifts, annual fund, alumni relations, and corporate and foundation relations. S/he is also responsible for managing the maintenance and operation of the Advancement database, including managing the database security, documenting existing and creating new processes, and making recommendations to improve operational effectiveness. 

DUTIES AND RESPONSIBILITIES:

• Develops and manages efficient systems for data cleansing, prospect research, and relationship management 

• Maintains policies and procedures manuals for data entry and ensures compliance across staff, training users on proper data input and extraction; provides Raiser’s      Edge training and support to the team 

• Designs and implements database queries and data exports to analyze giving trends and outcomes for the department 

• Prepares and maintains the department’s financial and statistical analysis reports for the AVP od Development and Alumni Relations. 

• Maintains constituent information and provides detailed reporting to AVP Development and Alumni Relations in preparation for meetings with university leadership. 

• Maintains and updates data definitions and database for consistency and adherence to standards 

• Oversees the management of other Development and Alumni Relations datasets and vendors, including coordination of departmental data management training 

• Troubleshoots issues and manages updates and/or upgrades related to the Raiser’s Edge database 

• Collaborates with Finance team to ensure that all gift revenues are properly recorded; provides year-to-date and quarterly gifts reconciliation 

• Produces and oversees the integrity of mailing lists for the department’s direct mail campaigns. Stewardship 

• Manages overall stewardship planning and implementation. 

• Prepares scholarship award reports for donors, working closely with Financial Aid and Finance teams to produce accurate award recipient data 

• Engage with and support the Leadership Team in the fundraising process by managing all stewardship and recognition programs for our highest-level donors,               providing excellent relationship management and prompt follow up. 

• Recommend appropriate cultivation and solicitation strategies and timing for donor/prospect visits, debrief and manage follow up activity. 

• Ensure proper donor stewardship including appropriate follow up meetings, drafting funding/impact reports and proposals for moving gifts through the pipeline to   become major gifts and larger corporate partnerships. 

• Interact with internal stakeholders to develop and implement prospect strategies and gift ideas, shape and finalize gift proposals, and produce timely and meaningful      stewardship 

• Collaborate with AVP of Development and Alumni Relations and Development staff to pursue strategies to engage, cultivate and solicit prospects in order to secure       gifts for the foundation’s highest priorities. 

• Collaborates with Leadership to devise and implement cultivation and solicitation strategies for prospects 

• Assists with other departmental and institutional events and projects as needed

REPORTING LINE:

The Database and Stewardship reports to the Assistant Vice President for Development and Alumni Relations.

SUPERVISORY RESPONSIBILITIES:

None

QUALIFICATIONS:

A minimum of a Bachelor’s Degree. Three years of relevant experience. Experience working with alumni groups or in higher education, preferred.  A Master’s Degree or higher is preferred. Preference will be given to Dillard University alumni.

 SALARY:

Competitive 

REQUIRED SKILLS include:

    Strong organizational skills and ability to work across departments with all levels of  staff

    Independent thinking, analysis, and decision-making skills 

    Attention to detail 

    Project management skills 

    Collaborative and team approach toward task management 

    Ability to work well under pressure

SPECIAL REQUIREMENTS

Employee must maintain confidentiality in all work performed.  Must be flexible in the work schedule.  Must be willing to work evenings or weekends for special events, report preparation or proposal deadlines.

EDUCATION and/or EXPERIENCE 

•   Bachelor's degree or equivalent work experience.

•   2-3 years of experience in gift processing and/or database management in a non-profit

environment.

•    2-3 years of experience managing/ implementing stewardship programs.

•   Experience using Raiser's Edge donor database.  Raiser's Edge NXT experience a plus.

•   Must possess knowledge of fundraising principles and practices.

•   Detail-oriented, with strong organizational, analytical, and planning skills.

•   Ability to prioritize, multi-task, and juggle multiple assignments and deadlines.

•   Ability to maintain confidentiality.

•   Aptitude for the management and effective use of information systems.

•   Knowledge of Financial Reports/Business Objects.

•   Excellent time management skills and computer proficiency in Microsoft Word, Excel, and

Outlook.

•    Sound judgment relating to confidential projects, donor and/or prospect matters, including effective communication regarding such matters to the appropriate individuals.

•   Excellent customer service skills required.

CERTIFICATIONS, LICENSES AND REGISTRATION

None required.

LANGUAGE SKILLS 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees.

MATHEMATICAL SKILLS 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.