What are the responsibilities and job description for the Housekeeper position at DILLARD UNIVERSITY?
Position Overview:
This position has complete responsibility for all housekeeping responsibilities within an assigned area of a campus residence hall or other assigned building.
Essential Duties and Functions:
Education/Experience:
Supervision:
No supervisory responsibilities.
Certifications, licenses, and registration:
Valid State ID or Driver License.
This position has complete responsibility for all housekeeping responsibilities within an assigned area of a campus residence hall or other assigned building.
Essential Duties and Functions:
- Clean rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, locker rooms, and other work areas.
- Sweep, scrub, mop, wax, and polish floors
- Vacuum clean carpets, rugs, and draperies
- Shampoo carpets, rugs, and upholstery
- Dust and polish furniture and fittings
- Clean metal fixtures and fittings
- Empty and clean trash containers
- Dispose of trash in a sanitary manner
- Clean wash basins, mirrors, tubs, and showers
- Wipe down glass surfaces
- Tidy up rooms as required
- Wash windows as scheduled
- Operate mechanized cleaning equipment
- Maintain all cleaning equipment and materials in a safe and sanitary working condition
- Monitor and report necessary domestic repairs
- Dust Blinds
- Clean rugs, carpets, upholstered furniture, and draperies.
- Wash walls, ceilings, and woodwork.
- Wash windows, door panels, and sills.
- Transport trash and waste to the disposal area.
- Other duties as assigned.
Education/Experience:
- GED or high school diploma; minimum 6 months of related experience or training; or equivalent combination of education and experience.
- Knowledge of cleaning and sanitation products, techniques, and methods
- Knowledge of cleaning sensitive materials
- Working knowledge of operating cleaning equipment
- Physical stamina and mobility including the ability to reach, kneel and bend
- Ability to lift, push and pull required load (usually about 30lbs)
- Basic computer skills and knowledge of Microsoft Office
Supervision:
No supervisory responsibilities.
Certifications, licenses, and registration:
Valid State ID or Driver License.
Competencies:
To perform this job successfully, an individual should demonstrate the following competencies:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work environment:
During break and summer periods, when buildings are unoccupied, the position will typically be assigned to work with other housekeepers to prepare buildings for summer guests and/or new student occupancy. The work shift will be determined based on the needs of the University and will include working some weekends and holidays or as needed to maintain customer satisfaction throughout the university community. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
To perform this job successfully, an individual should demonstrate the following competencies:
- Judgment- Make timely decisions.
- Motivation- Demonstrate persistence and overcome obstacles
- Quality- apply feedback to improve performance; monitor own work to ensure quality.
- Safety and Security- Report potentially unsafe conditions; use equipment and materials properly.
- Attendance/Punctuality- Consistently at work and on time; arrive at meetings and appointments on time.
- Dependability- ; take responsibility for own actions; keep commitments; commits to long hours of work when necessary to reach goals; commits to working additional hours when necessary to reach goals; complete task on time or notify appropriate person with an alternate plan.
- Initiative - Volunteer readily; undertake self-development activities; seek increased responsibilities;
- Attention to Detail - Demonstrate accuracy and thoroughness
- Customer focus - look for ways to improve and promote quality and customer satisfaction
- Listening skills - Follow instructions, responds to management directions
- Planning and organizing – Plan tasks to increase efficiency and effectiveness; Ask for and offers help when needed.
- Team work – Able to work in a group and collaborate with team members
- Integrity – Possess high work ethics
- Honesty – Communicate facts to the supervisors and direct reports
- Communication - Able to communicate politely and professionally with the university community
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work environment:
During break and summer periods, when buildings are unoccupied, the position will typically be assigned to work with other housekeepers to prepare buildings for summer guests and/or new student occupancy. The work shift will be determined based on the needs of the University and will include working some weekends and holidays or as needed to maintain customer satisfaction throughout the university community. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
