Office Manager

Position: Office Manager

Reports to: Executive Director of Recruitment, Admissions and Programming

Status: Non Exempt

Salary Range: $25,000-$35,000

An Office Manager supports the smooth operation of a college office by managing administrative tasks, communicating with students and staff, and maintaining records, all while ensuring efficient and professional service.

Core Responsibilities:

• Administrative Support:
  • Organizing and filing documents, both physical and digital.
  • Maintaining and updating records, including student information, financial data, and personnel records.
  • Managing correspondence, including emails, phone calls, and mail.
  • Scheduling meetings, appointments, and events.
  • Preparing reports and presentations.

• Communication and Customer Service:
  • Answering phones, greeting visitors, and providing information.
  • Assisting students and staff with inquiries and requests.
  • Facilitating communication between different departments and stakeholders.

• Record Keeping and Data Management:
  • Maintaining accurate and up-to-date records.
  • Entering and managing data in relevant databases.
  • Ensuring compliance with data privacy regulations.

• Event Coordination:
  • Planning and coordinating college events, such as campus tours, programs, workshops, and seminars.
  • Managing event logistics, including venue selection, catering, and AV equipment.

• 
  Other Duties:
  • Assisting with budget management.
  • Supervising and training work study students and student ambassadors.
  • Implementing and maintaining office policies and procedures.
  • Working as a team member of the Main Office.

• 
  Skills:
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and other relevant software.
  • Ability to work independently and as part of a team.
  • Attention to detail and accuracy.
  • Ability to handle confidential information with discretion.

• Experience of working in an office environment.
• Experience of a wide range of administrative functions.

• Ability to enjoy the challenge of working in a busy Main Office and be able to work collaboratively as part of a team.
• Excellent administrative and organizational skills and committed to high standards of presentation with attention to detail.
• Ability to communicate effectively, orally and in writing when liaising with students, parents, faculty, staff, alumni, high school/college personnel and other stakeholders.
• Ability to work under pressure and to multi-task, cope with demands, deadlines
• and interruptions while maintaining a professional approach.
• Ability to interpret varying situations and solve problems on a day-to-day basis.
• Ability to deal with sensitive and confidential issues with discretion and confidentiality
• Be committed the supporting the university’s vision, mission and values

• Associate’s degree required, Bachelor’s degree preferred and qualified in the secretarial/administrative skills required for the role.
• Years of service can be considered in place of an associate degree.