Program Coordinator Student Care & Accessibility

Job Description

Job Description

Dillard University

Job Description

Job Title : Student Care and Accessibility Coordinator

Department : Student Affairs

SUMMARY

The Student Care and Accessibility Coordinator carries out a wide range of activities all with the goal of promoting student success and increasing student retention / graduation rates. The primary focus is working with students to provide appropriate accommodation that impart equitable access to the learning environment that is compliant with ADA laws and regulations.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Attends orientations to promote what Accessibility Services office has to offer to students.
• Meets with students / parents to discuss the qualifications for being accepted into the program and what accommodations can be offered for different disabilities.
• Facilitates the intake process for students who qualify for the program.
• Creates of Accommodation and distributes to students to give to their instructors.
• Attends faculty department meetings to discuss what the office can / cannot provide to help support students.
• Facilitates the ESA (Emotional Support Animal) and Service Animal intake process in collaboration with Residential Life.
• Mediates between students and faculty when approved student needs are not being accommodated.
• Plans, organizes, and facilitates study sessions for students covering such topics as note taking, scheduling, pre-writing / writing process for essay tests, research papers.
• Creates presentations and delivers to students, parents, faculty, staff, etc.
• Oversees the testing process for students with accommodations
• Supports students in all aspects of the accommodations process and implementation.
• Coordinates the CARE Team meetings and manages the care process with Dean of Students and other campus partners
• Serve as administrator for Maxient conduct system
• Serve as a conduct hearing officer including assisting in investigations and training conduct boards
• Other duties as assigned.

QUALIFICATIONS

The successful candidate will possess a sound understanding of student development theory and philosophy; previous experience in residence life / housing with ability to administer a comprehensive set of rules and regulations, and the ability to explain, interpret and apply rules and policies in a rational, objective, and consistent manner; familiarity in dealing with the unique needs of the non-traditional adult learner; proven quality program planning, organizational, administrative, supervisory, and budget management skills.

EDUCATION AND / OR EXPERIENCE

Bachelor’s degree required, Master’s degree preferred. Knowledge of student development, strong communication skills, and a demonstrated capacity to work with a diverse student population are preferred. Energy, commitment, flexibility, and enthusiasm are highly desired.

LANGUAGE SKILLS

The successful candidate must have the ability effectively communicate in writing an orally with

students, parents, faculty, administrators, staff, and other stakeholders, such as members of the business community, regulatory agencies, and non-profit organizations.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference as well

as apply concepts such as fractions, percentages, ratios, and proportions to practical situations is required

REASONING ABILITY

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers,

common fractions, and decimals. Ability to compute rate, ration, and percent and to draw and interpret bar graphs.

SPECIAL REQUIREMENTS

Employee must maintain confidentiality in all work performed. Must be flexible in work

schedule. Must be willing to work evening or weekends for special events, crisis response, and / or opening and closing of hall. Must be willing to participate on an on-call duty rotation cycle during breaks and university closures. Must abide by Residential Life policies including no pets.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described her are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee Signature

Date_______________________

Supervisor’s Signature ____________________________________________Date_____________________