Demo

Sunglass/Watch Specialist

Dillards Great Lakes mall
Mentor, OH Full Time
POSTED ON 12/12/2024 CLOSED ON 2/8/2025

What are the responsibilities and job description for the Sunglass/Watch Specialist position at Dillards Great Lakes mall?

Overview
We are seeking a motivated and detail-oriented Specialist to join our team. The ideal candidate will play a crucial role in enhancing customer satisfaction and driving sales through effective communication and exceptional service. This position requires a strong understanding of retail operations, including cash handling and sales techniques, while also providing support to team members.

Responsibilities

  • Operate cash registers and handle cash transactions accurately.
  • Communicate effectively with customers to understand their needs and provide tailored solutions.
  • Manage cash handling procedures, ensuring compliance with company policies.
  • Utilize retail math skills to assist in inventory management and sales reporting.
  • Supervise and mentor junior staff, fostering a collaborative work environment.
  • Implement upselling techniques to enhance customer experience and increase sales.
  • Maintain knowledge of products and services to effectively assist customers with their inquiries.
  • Ensure the point-of-sale (POS) systems are functioning correctly and troubleshoot any issues that arise.
  • Perform basic math calculations for transactions, inventory counts, and sales reports.
  • Willing to capture client information to build a clientele

Experience

  • Previous experience in a retail environment is preferred, showcasing skills in cash handling and customer service.
  • Strong communication skills to effectively engage with customers and team members.
  • Familiarity with retail math concepts to support inventory management and sales analysis.
  • Experience supervising or mentoring staff is a plus, demonstrating leadership capabilities.
  • Proficiency in operating POS systems and handling cash registers is essential.
  • A proactive approach to upselling products and services to enhance customer satisfaction.

Join our dynamic team as a Specialist where your contributions will be valued, and your career can thrive!

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 35 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Ability to Commute:

  • Mentor, OH 44060 (Required)

Ability to Relocate:

  • Mentor, OH 44060: Relocate before starting work (Preferred)

Work Location: In person

Salary : $17 - $19

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