What are the responsibilities and job description for the Sunglass/Watch Specialist position at Dillards Great Lakes mall?
Overview
We are seeking a motivated and detail-oriented Specialist to join our team. The ideal candidate will play a crucial role in enhancing customer satisfaction and driving sales through effective communication and exceptional service. This position requires a strong understanding of retail operations, including cash handling and sales techniques, while also providing support to team members.
Responsibilities
- Operate cash registers and handle cash transactions accurately.
- Communicate effectively with customers to understand their needs and provide tailored solutions.
- Manage cash handling procedures, ensuring compliance with company policies.
- Utilize retail math skills to assist in inventory management and sales reporting.
- Supervise and mentor junior staff, fostering a collaborative work environment.
- Implement upselling techniques to enhance customer experience and increase sales.
- Maintain knowledge of products and services to effectively assist customers with their inquiries.
- Ensure the point-of-sale (POS) systems are functioning correctly and troubleshoot any issues that arise.
- Perform basic math calculations for transactions, inventory counts, and sales reports.
- Willing to capture client information to build a clientele
Experience
- Previous experience in a retail environment is preferred, showcasing skills in cash handling and customer service.
- Strong communication skills to effectively engage with customers and team members.
- Familiarity with retail math concepts to support inventory management and sales analysis.
- Experience supervising or mentoring staff is a plus, demonstrating leadership capabilities.
- Proficiency in operating POS systems and handling cash registers is essential.
- A proactive approach to upselling products and services to enhance customer satisfaction.
Join our dynamic team as a Specialist where your contributions will be valued, and your career can thrive!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Ability to Commute:
- Mentor, OH 44060 (Required)
Ability to Relocate:
- Mentor, OH 44060: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $19