What are the responsibilities and job description for the Retail Sales Associate position at Dillards?
Job Summary
We are seeking a motivated and customer-oriented Retail Sales Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers, assisting them with their purchases, and ensuring a positive shopping experience. The ideal candidate will have a passion for sales and a keen ability to engage with customers effectively.
Responsibilities
- Greet and assist customers as they enter the store, providing a welcoming atmosphere.
- Maintain knowledge of current promotions, products, and services to effectively upsell items.
- Operate the Point of Sale (POS) system accurately for transactions and returns.
- Stock shelves and ensure merchandise is displayed attractively and organized.
- Conduct product demonstrations to educate customers about features and benefits.
- Handle customer inquiries and resolve issues in a professional manner.
- Maintain cleanliness and organization of the sales floor and stockroom.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
Skills
- Strong sales skills with an emphasis on upselling techniques.
- Proficient in operating POS systems and handling cash transactions.
- Excellent phone etiquette for customer interactions over the phone.
- Bilingual abilities are a plus, enhancing communication with diverse customers.
- Experience in supervising or leading team members is advantageous.
- Ability to conduct engaging product demos that highlight key features.
- Basic math skills for handling transactions and inventory management.
- Familiarity with retail math concepts to analyze sales performance effectively.
Join our team as a Retail Sales Associate and contribute to creating an enjoyable shopping experience for our customers while developing your skills in a supportive environment!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 37 – 39 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Ability to Commute:
- Coralville, IA 52241 (Required)
Ability to Relocate:
- Coralville, IA 52241: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20
