What are the responsibilities and job description for the Customer Service Representative (Fri-Mon 7 AM - 6 PM) position at Dilling Heating, Cooling, Plumbing & Electrical?
Overview
Stability | Competitive weekly Pay Benefits | Growth Opportunities Training |
Looking to TRADE UP to a better opportunity? Dilling Heating Cooling Plumbing and Electrical to find the best Customer Service Representative in the area.
Why join THIS team?
- Weekly Pay
- Medical, Dental, Vision Insurance
- Health Savings Account
- Short & Long Term Disability
- Company Paid Life Insurance
- PTO including vacation, sick and holiday
- Matching 401(k)
- Paid Training
- On-going training & development, growth opportunities
What you will do:
- Call customers from prior day for quality check
- Call maintenance customers and schedule visits
- Call on customer list to offer promotions
- Follow up on reviews positive and negative
- General inbound customer service
What you bring:
- Customer service: 1 year (Preferred)
- Strong attention to details
- Conscientious, team player
- A desire to help serve customers – previous experience not necessary but a definite plus
- Honesty, integrity, quality craftsmanship and a good attitude
- Clear background check and drug screen
Who WE Are:
We are a Heating, Cooling, Plumbing and Electrical company in Charlotte, NC that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. If this sounds like something you would like to join for a long-term career move, apply today!
Schedule:
- Friday-Monday 7 AM - 6 PM; (Fri & Mon in office and Sat & Sun remote)
May conduct a pre-employment background check and drug test, subject to applicable law
