What are the responsibilities and job description for the Branch Operations Administrator position at Dillon Toyota Lift?
Drive Efficiency, Deliver Excellence – Become a Branch Operations Administrator at Dillon Toyota Lift!
Are you a problem-solver who thrives in a fast-paced environment? As a Branch Operations Administrator, you’ll be at the heart of our operations, ensuring smooth communication between customers, technicians, and internal teams. You’ll greet and assist customers, coordinate service and rental transactions, dispatch technicians, and manage parts inventory—all while providing top-tier customer service.
If you love staying organized, multitasking, and making a real impact, this role is for you! Bring your strong communication skills, attention to detail, and tech-savvy mindset to a company that values efficiency and customer satisfaction. At Dillon Toyota Lift, every day brings something new, and you’ll be a key player in keeping things running seamlessly.
Join us and be part of a team in Twin Falls, ID, that is not only a leader in the material handling industry, but also in taking care of its people!
What We Offer for Branch Operations Administrator:
- Financial Security:
- Highly Competitive Salary
- 401K Retirement Plan
- Paid Time Off and Holiday Pay
- Health & Wellness:
- Excellent Medical, Dental, and Vision Plans –Starting 1st of the month following hire!
- Flexible Spending Account & Health Saving Account Plans
- Company Paid Life Insurance
- Supplemental Benefits: Injury, Disability, & Critical Illness
- Work Life Balance: Monday – Friday Day Shift Schedule
- Company Culture
- Fun Company Picnics & Team Bonding Events
- Supportive, Family-Oriented Work Environment
- Company that Values, Respects, and Listens to its Employees
- Continuous Training and Support
- Career Development Opportunities
What You Get to Do as a Branch Operations Administrator:
- Greet customers and answer customer calls, communicate effectively with customers to understand their needs
- Coordinate resources to provide exceptional customer experience in all products and services offered.
- Dispatch technicians and ensure repairs are completed timely and keep customers informed throughout the repair process
- Coordinate all rental transactions; including rental contracts, billing procedures, inventory control and equipment transportation
- Assist in maintaining the rental fleet; including inspecting equipment and coordinating needed repairs.
- Provide parts counter support to both internal and external parts customers and keep customers updated on status of orders.
- Shipping and receiving materials, equipment and parts.
- Parts inventory management
What Qualities You Need to be a Successful Branch Operations Administrator:
- High School Diploma or equivalent is required
- Experience in dispatching or related customer service field is preferred
- Ability to prioritize tasks and manage time effectively in a fast-paced environment
- Love to problem solve and have an eye for details
- Communicate with confidence, using interpersonal, written, and verbal communication skills to build relationships and keep things moving.
- Having skills with computers and various technologies
- Willing to submit to pre-employment background check and drug screen
Who We Are at Dillon Toyota Lift:
Starting as a small, family-owned forklift dealership, Dillon Toyota Lift has grown into a full-service dealership with five locations throughout Idaho and Utah. We offer multiple product lines, parts, service, rentals, warehouse racking, and energy solutions, for all your material handling needs!
Dillon Toyota lift is a family-owned company that redefines what it means to consistently maintain a great company culture. Recognized as an industry leader, you will be a part of a team that consistently raises the standard in the material handling services offered and in the teams we build to provide exceptional customer care.
Dillon Toyota Lift offers a family-oriented culture, competitive salary, and comprehensive benefits package that includes health insurance, paid time off, 401(k) retirement plan and career development opportunities. Dillon Toyota Lift is an Equal Opportunity Employer
Branch Operations Administrator | Dispatcher |Material Handling |Parts | Salt Lake | Utah | Equipment | Forklift | Solutions | Customer Service | Parts | Service | Rentals | Equipment | Material Handling | Admin | Customer Service Dispatcher | Coordinator
