What are the responsibilities and job description for the Assistant Branch Manager (ABM) I - Merrick position at Dime Community Bank?
Dime Community Bank is looking for an Assistant Branch Manager I based in Merrick NY. You will be responsible for the overall operational functions of the branch under the direction of the Branch Manager and Branch Operations Manager.
- Ensure the branch runs efficiently, remains compliant, and the staff adheres to our policy and procedures.
- Schedule, recruit, train, evaluate, develop, and mentor staff.
- Supervise the Head Teller and Customer Service Associates, ensuring superior customer service.
- Make decisions regarding basic procedural questions and handle consumer loan requests.
- Support the new business development efforts of the Branch Manager through in-branch sales, phone contact with customers/prospects, and direct mail campaigns/follow-up.
- Open, close, sell and service all of the banks deposit and consumer loan products.
- Review, submit, process, and close consumer loan requests.
- Oversee the entire branch in the absence of the Branch Manager.
- Work with Branch Manager to insure that the branch is in compliance with all security policies.
- Participate in community activities and organizations.
- Able to fill in on the platform or teller station if needed.
Qualifications:
- Excellent customer service skills
- High School Diploma or equivalent required
- Cash-handling experience required
- Minimum of 5 years banking and/or management experience preferred
- Advanced PC, Network, E-Mail, Director, Internet, Word Processing, Spreadsheet, and Transaction Research experience preferred
- Thorough understanding of compliance and record keeping requirements
- Must be a notary public or become one within 6 months
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
