What are the responsibilities and job description for the Assistant Marina Manager position at DiMillo's Yacht Sales?
Job Title: Assistant Marina Manager
Location: Portland, Maine (with occasional travel to Kennebunk)
Job Description:
DiMillo’s Marina is seeking a motivated and hands-on Assistant Marina Manager to join our team. This role is ideal for a natural leader who thrives in a fast-paced marine environment, takes initiative, and is passionate about delivering a top-notch experience to our customers.
The Assistant Marina Manager will play a key role in supervising our seasonal dock staff, leading daily operations, and upholding high service standards. This individual will also be responsible for coordinating facility and maintenance projects, managing customer billing and fuel accounts, and ensuring the marina remains clean, safe, and welcoming to all guests.
We’re looking for someone who works well with others, is dependable, takes pride in their work, and contributes to a positive and professional marina culture.
Boating knowledge and/or experience with marine facilities is strongly preferred.
This job will include:
- Welcome and treat all guests with first-class customer service
- Orient members and guests to the marina and facilities; answer questions and assist with needs
- Perform opening and closing duties, dock checks, and grounds maintenance
- Help maintain a positive and respectful work environment
- Operate a Point of Sale (POS) system and handle cash/credit card transactions
- Clean restrooms, docks, walkways, office, and other areas as needed
- Receive and record marina reservations and answer phones
- Greet and assist incoming and outgoing vessels
- Maintain safety for yourself, guests, and the property at all times
- Perform light dock maintenance and repairs (e.g., dock hardware, plumbing)
- Conduct routine fuel system inspections and basic maintenance (training provided)
- Assist in overseeing dock staff and ensuring productivity
- Operate small vessels around the marina
- Manage customer fuel accounts and billing
- Travel between our three locations (2 in Portland, 1 in Kennebunk) as needed
- Take initiative to start and complete projects without supervision
- Execute any additional assigned tasks
DiMillo’s Marina Offers:
- Competitive hourly wage (based on experience)
- Paid time off
- Health and Dental Insurance (80% employer-covered)
- HRA and HSA options
- Employer-contributed retirement account
- Positive and energetic work culture
- Performance-based year-end bonus
- Tips
Job Requirements:
- Valid driver’s license
- Self-starter with the ability to identify and carry out necessary tasks independently
- Must be welcoming, reliable, and have a positive attitude
- High school diploma or equivalent
- Weekends required
- Boating, maintenance, or dockside experience preferred
- Experience in customer service or administrative/receptionist roles is a plus
Schedule:
- Full time
- 8-hour shifts
- Evening shifts
- Weekends required
About DiMillo’s:
DiMillo’s is a family-owned marina with a long-standing reputation along Portland’s waterfront. We manage over 120 slips with fuel dock service and a marina gift shop. Our facilities serve vessels of all sizes, including mega yachts up to 250 feet. Our community includes year-round tenants, seasonal slip owners, and transient boaters.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Health insurance
- Health savings account
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Supplemental Pay:
- Tips
Ability to Commute:
- Portland, ME 04101 (Required)
Work Location: In person
Salary : $20 - $25