What are the responsibilities and job description for the Automotive Sales Consultant position at Dimmitt Automotive Group?
Company Description
If you are looking for an exciting opportunity to experience both professional and personal growth, Dimmitt Automotive Group is the place for you! We are proud to promote a work environment that celebrates the value of each team member and their endless contribution to the continued success of Dimmitt Automotive Group. We welcome you to join in our mission to improve the quality of life for our associates, our guests, and the community through service, excellence, and innovation.
Job Description
If you are an enthusiastic self-starter with a passion for cars, then we want you to be part of our team as a Sales Specialist. The ideal sales specialist is comfortable relating to our guests and is knowledgeable about our vehicles and services, the industry, and our market, including vehicle selection, performance, accessories, safety features, and functions as well as financing options for new and pre-owned vehicle inventories. The Sales Specialist presents vehicles to guests in a professional and highly informative fashion that promotes a positive and accommodating guest purchase experience and maintains an ongoing relationship with clients to encourage networking and repeat business.
The ideal candidate has a high school diploma or GED, some education beyond high school, auto sales experience, excellent customer service skills, a confident and outgoing personality, a professional appearance, and great communication skills. Candidates must be self-motivated with a willingness to continuously prospect and establish and maintain relationships with clients. Spanish speaking a plus.
Responsibilities
- Welcomes each guest with a prompt and enthusiastic greeting and accompanies the guest on a tour of the Dealership
- Determines the guest’s needs by conducting a needs assessment
- Competently, thoroughly, and enthusiastically presents our inventory while having the requisite knowledge to conduct a thorough explanation of the selected vehicle and overcome objections
- Initiates the steps for an appraisal of a trade-in vehicle
- Presents selected vehicle for a demonstration drive and feature/benefit presentation and answers the guest’s questions and addresses any concerns about the vehicle
- Introduces all guests who have made the decision to purchase a vehicle to the Dimmitt Service Department
- Engages the guest in the delivery of the vehicle, ensuring that the guest is familiar with all operations and features of the vehicle
- Establishes self as the point of contact for any future product questions or needs
- Regularly tracks changing vehicle market conditions, values, activities, and incentives
- Keeps abreast of incoming inventory, features, accessories, and technological changes and how they may benefit guests
- Participates in special events such as auto shows and other opportunities to represent the Dimmitt brand
- Regularly attends and actively participates in new vehicle meetings as required
- Commits to obtaining team and personal objectives
- Utilizes the CRM and maintains a documented plan to accomplish daily, monthly, and annual objectives including recording all guest visits
- Follows an effective prospecting system daily using a variety of contacts including follow-up contacts with prior purchasers
Qualifications
- Bachelor's degree preferred
- Sales experience with verifiable proof of meeting sales targets
- Ability to build relationships with guests, associates, and all levels of leadership
- Passionate and energetic team member who is innovative, proactive, and focused on quality and serving
- Positive, enthusiastic, and professional image
- Ability to communicate effectively both in writing and in person including active listening
Benefits
Group Benefits eligibility for full-time associates is 1st of month after 60 days. The plan includes:
- Medical
- Health Savings Account
- Telehealth
- Dental
- Vision
- Basic Group Life and AD&D – Employer Provided
- Voluntary Life Insurance – Employee / Spouse / Child(ren)
- Long Term Disability
- Short Term Disability
- Accident/Critical Illness
- 401(K) - 3% Company Match on First Day of Enrollment / 10% vested after 1 year and 100% vested after 2 years
Wait, there’s more!
- Employee Assistance Program
- Paid Holidays
- Paid Vacation
- Associate Discounts on Vehicle Purchases, Parts, and Service
