What are the responsibilities and job description for the Collision Center Coordinator position at Dimmitt Automotive Group?
POSITION RESPONSIBILITY: The Collision Center Service Coordinator is responsible for providing outstanding customer service to clients, vendors and staff of the Dimmitt Collision Center.
ESSENTIAL DUTIES AND TASKSAssist customers while picking up or dropping off vehicles and process repair order (RO) as needed.
Assist customers when vehicles need to be towed and process RO as needed.
Issue purchase order (PO) to vendors.
Post invoices into accounting.
Reconcile sublet schedule weekly.
Assist with RO reconciliation on a daily basis.
Complete necessary forms needed to collect monies from insurance companies.
Daily deposits for Collision Center and logging in receipts in CCC.
Assist with bi-weekly payroll reports and submission of tech hours.
Track inventory levels of office products and order as needed.
Prepare CSI reports monthly as requested by individual manufacturers.
Assist clients with car rental arrangements using designating platform provided.
Other administrative duties as assigned.
JOB REQUIREMENTS. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform duties proficiently.
Ability to:
Create and maintain a safe work environment by abiding to and enforcing all safety regulations and practices found in the Company’s Safety Program.
Promote a work environment where everyone is treated with dignity, compassion and respect.
Provide superior quality service to internal and external customers.
Be an effective team member who is innovative, proactive and focused on quality improvements.
Work effectively with staff, customers and all levels of management.
Present a positive and professional image to customers, staff and vendors.
Speak effectively in front of small and large groups.
Manage multiple projects and duties simultaneously.
Meet critical deadlines.
High school diploma or GED equivalent
Computer literate
Working knowledge of all office equipment
Minimum two years of administrative experience in a collision center or body shop preferred
Salary : $17 - $22
