What are the responsibilities and job description for the Automotive Customer Service Office Assistant position at Dimmitt Chevrolet?
Dimmitt Chevrolet in Clearwater, Florida is looking for a Automotive Customer Service Specialist to join our team! This is an outstanding opportunity to join a 98 year old and highly regarded family owned dealership. We offer our associates a team environment, great benefits and ongoing training and support.Our Customer Service Specialists are trained to help guide customers through the service appointment process. Many of our Customer Service Specialists graduate to other positions at the dealership!
Benefits
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Competitive compensation plan
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401(k) retirement benefit with company participation (after 1 year)
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Medical, dental and vision insurance
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Life & Disability Insurance
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Paid vacation time
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Employee Wellness Program
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Employee Discount Program
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Ongoing training and support
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Fun and friendly work environment
Responsibilities
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Respond to customers that inquire about scheduling a service appointment
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Contacting and communicating with customers to identify needs using Dimmitt Chevrolet's process
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Build rapport with customers
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Answer internet leads within the store's required time
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Answer service phone calls and set appointments for customers
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Confirm appointments
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Make outbound phone calls to follow up with customers on inquiry
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Maintain factory training and product knowledge requirements
Qualifications
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Must possess a valid Florida driver's license
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Must have a good driving record
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Must be able to pass a criminal background check
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Must be able to pass a pre-employment drug test
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Bilingual / Spanish speaking a plus!
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Honesty and integrity
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A clean, well-groomed and professional appearance
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An upbeat, friendly and enthusiastic attitude
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A strong, reliable and punctual work ethic
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Possess a sense of urgency
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Willingness and ability to learn proven processes
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
