Registrar

Registrar

Office of Registar & Admissions

Student Affairs

Tsaile Campus

Duty Schedule:

Typical schedule: Monday to Friday, 8:00 AM to 5:00 PM (minimum 40 hours per week). Evenings and/or work may be required as needed.

Summary/Objective of Position:

The Registrar oversees all aspects of College academic records, systems, and processes, ensuring their development, maintenance, and integrity. This position ensures compliance with applicable laws, College policies, and guidelines. Key responsibilities including managing grade collection, academic record maintenance, transfer evaluations, degree certification, and supporting the registration process.

Additional duties include supervising personnel, ensuring FERPA compliance for student records, managing information systems, generating reports, serving on the Catalog and Curriculum Committee, and coordinating course scheduling. The Registrar plays a critical role in fostering collaboration across departments to support the academic mission of the College.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Supervision, Direct and Manage the Registrar and Admissions Office at Tsaile and Shiprock Campuses: 40%

• Provides leadership, direction, and professional guidance to all Registrar and Amissions staff to build efficiencies and scalability for services.
• Develop and execute a cohesive admissions and enrollment communication strategy, including assigning responsibilities to team members, setting project deadlines, tracking progress, evaluating results, and recommending improvements as needed.
• Contributes to innovative strategic assessment, program planning, and operations of the Institution.
• Provides department leadership to ensure smooth-running and compliant operations in all areas involving academic records. Represent the Registrar's Office in committee meetings and task forces, as assigned.
• Develops annual program/department outcomes with assessment practices to increase effectiveness and efficiency.
• Identifies and recommends areas for personnel performance improvement, professional development opportunities, and staff training.

Establish, Implement, and Sustain a System of Practice and Processes for Adequate Administration and Compliance of the Registrar and Admissions Programs: 20%

• Coordinates the planning, organizing, and managing of course registrations.
• Designs and implements admissions processes, criteria, and communications for new programs in partnership with the Academics and Marketing teams.
• Monitors team communication and customer service efforts to ensure the delivery of high-quality and accurate information in a timely manner.
• Oversees and prepares the scheduling of classes to optimize course delivery, determine course needs, and establish the schedule.
• Coordinates the preparation, editing, production, and archiving of the catalog.
• Develops the academic calendar.
• Provides leadership for all Registrar staff, office functions, and services, including grade reporting, degree, and enrollment certifications, transfer credit evaluations, transcripts, academic records management, graduation auditing, awarding of degrees, National Clearinghouse reporting, and related areas.
• Ensures compliance with College policies and legal requirements, including the Family Educational Rights and Privacy Act (FERPA_ and other regulations governing educational records.
• Continuously reviews self-service options to develop technology solutions for enhanced business processes and procedures.
• Respond to academic department inquiries to resolve issues related to academic policies or program requirements.
• Participates in meetings with Student Enrollment & Access, Curriculum, Student Academic Suspension Appeals Committee, Commencement, and other committees as appropriate.
• Collaborate with administrators, deans, faculty, IT, advisors, and staff to improve services to students, including academic policy and procedure development, catalog updates, and articulation/transfer processes.
• Researches, analyzes, and recommends resolutions to student disputes related to records and registration.
• Develops written policies and procedures to ensure efficient and effective operation of the Registrar's Office, including processes for awarding transfer credits, enrollment verifications, grade changes, and the security of academic records.
• Participates in student milestone events such as Commencement by overseeing the degree clearance end conferral processes and preparing diplomas and certificates.

Oversee Program Budgetary Responsibilities: 20%

• Prepares annual department budgets and monitors program expenditures.
• Assesses and evaluates the Registrar and Admissions pprogram budgets to align with annual planning, goals/objectives, and operations.

Data Requests and Reports: 20%

• Provides ongoing statistics for standard reports of the Registrar and Admissions Office.
• Prepares and presents written and oral reports as required.
• Completes, submits, and disseminates annual compliance reports.
• Monitors progress and contribution to Student Learning Outcomes, Institutional Strategic Goals, Student Affairs Divisional Goals, and Title III Goals, recommending program initiatives as necessary.

Other Duties Assigned: 5%

QUALIFICATIONS

Education & Experience

Minimum:

• A Bachelor Degree in Education, Business Administration or a related field. Must have a minimum of two years of work experience in Higher Education with at least one year in a Supervisory capacity.

Preferred:

• A Master's Degree in Business Administration or a related area. Three years of work experience in Finance or Budget Management with at least one year in a Program Supervisory capacity.

Knowledge:

• Knowledge of Din College Mission and Philosophy.
• Knowledge and administration of Tribally Controlled Colleges and Universities (TCUs).
• Knowledge and administration of federal, state, and tribal financial aid programs within the Federal, State, Tribal, and institutional compliances.
• Experience in processing student financial aid through a relational database system is desired.
• Required to maintain a high level of confidentiality.
  
• Working knowledge of Strategic Planning and Curricular Assessment.

Skills:

• Excellent verbal and written communication skills.
• Independent decision-making and problem-solving abilities.
• Strategic Planning and Management.
• Professional appearance and demeanor.
• Promote Student Diversity, Inclusion, and Equity.
• Proficient skills with Microsoft Office: i.e. Excel, Pivot Tables, etc.
• Strong project management, organizational abilities, and skills.
• Strong written and verbal communication skills; written, oral, active listening and interpersonal skills.
• Work effectively in team situations.
• Excellent customer service skills using tact and diplomacy; professional and pleasant office manner.
• Excellent listening skills; patient and calm.

Abilities:

• Ability to adhere to and uphold federal, student, and tribal regulations.
• Ability to adapt to new regulations, directions, etc.
• Ability to new information and systems.
• Ability to analyze and interpret data.
• Ability to prioritize information in a timely manner.
• Ability to communicate clearly by phone and in person.
• Detail-oriented, able to organize, and manage multiple projects while maintaining a high level of accuracy.
• Ability to handle multiple tasks and issues.
• Ability to understand and explain to others technical information in a manner that is easily understood.
• Ability to deal effectively and sensitively with student financial information.
• Ability to handle confidential material according to institutional and federal guidelines.

Physical Requirements, Work Environment & Travel:

• Work is typically done in an Office work environment.
• At times required to lift typical office equipment and supplies.
• Travel is required to other campuses and sites.
• Travel is required by vehicle and at times by air to conferences and training out of state.
  
• Able to work in a high-pressure office setting during peak business times of the year.

Other Requirement(s):

• Valid State Driver's License.

Please upload all documents relevant to the position you are applying for. This should include at a minimum;

(1) Resume,

(2) Three - Letters of Recommendation (Dated within One-Year from the Application), and

(3) Copies of Academic Transcripts.

Other documents may be required for the position, for example, if claiming Navajo Preference upload your CIB (Certificate of Indian Blood) or DD-214 if claiming Veterans Preference. Please upload and appropriately title those documents if the position requires additional certification and/or licensures.

Note: if any documents are missing or not uploaded, your application will not be complete and therefore not considered.