Training Specialist (Front of House)

DIN TAI FUNG RESTAURANTS

Job Title : Training Specialist (Front of House)

Compensation : $104,000 - $130,000 Annual Salary

The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.

Location : Hybrid - Need to be physically present at the restaurant as necessary while also engaging in remote work to fulfill training requirements.

About Us :

Din Tai Fung, a globally acclaimed culinary icon renowned for the art of Xiao Long Bao, is on a mission to create first-class dining experiences through its unwavering commitment to excellence in food, service and ambiance. Originally founded as a cooking oil retail business in Taiwan in 1958 by Bing-Yi Yang and his wife, Pen-Mei Lai, Din Tai Fung was reborn into a humble dumpling and noodle shop in 1972. Today, the Michelin-recognized restaurant brand continues to be family-owned and passed down through generations, with more than 170 locations in 13 countries worldwide.

Since its founding, Din Tai Fung has become synonymous with quality and consistency and known for its warm hospitality and delicacies with authentic flavors. Entering the North America market in 2000, the restaurant brand opened its first U.S. location in Arcadia, California and has 16 locations to-date, offering an upscale yet inviting cultural dining experience. With each restaurant, each interaction, and each bite, DTF aims to bring people together to inspire appreciation of culture.

Benefits and Perks :

• Competitive Pay & Benefits
• Employer Contribution for individuals and eligible dependents' medical insurance
• Dental, Vision, and Life Insurance
• Health Savings Account (HSA)
• Commuter Spending Accounts
• 401(k) Plan with company match
• Employee Assistance Program
• Discounts through BenefitHub
• Employee Meal Discounts
• Opportunities for growth; we love promoting within!

About the Role :

As a Training Specialist - Front of House at Din Tai Fung, you will play a key role in fostering a culture of learning and development within your designated restaurant. This growth-focused role begins with supporting one restaurant, with opportunities to expand your scope to additional locations as you meet defined milestones. Your responsibilities will include executing training initiatives, coaching team members, and contributing to the continuous improvement of front-of-house performance and guest experiences. Successful performance in this role can lead to advancement as an Area Training Manager, with increased responsibilities and compensation.

Responsibilities :

1. Build and Develop Certified Trainers :

2. Assess Learning Needs and Implement Training Solutions :

3. Deliver and Facilitate Training Programs :

4. Feedback and Improvement :

5. Foster a Training Culture :

Role Competencies : Communicates effectively, Manages conflict, Ensures accountability, Action oriented, Drives results

Job Requirements :

Special Requirements :

NOTE : This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Din Tai Fung is an E-Verify and Equal Opportunity Employer and complies with the Fair Chance Initiative.

Din Tai Fung is an Equal Employment Opportunity Employer – M / F / D / V. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

As part of our hiring process, Din Tai Fung uses E-Verify to confirm employment eligibility for all newly hired employees. E-Verify is an internet-based system that allows employers to compare information from an employee's Form I-9 to the U.S. Department of Homeland Security and Social Security Administration records. This verification confirms an employee’s eligibility to work in the United States. Din Tai Fung complies fully with all Equal Employment Opportunity laws, ensuring no discrimination based on national origin or citizenship status. Din Tai Fung is committed to employing only individuals who are authorized to work in the United States and who comply with applicable immigration and employment law. As a condition of employment, every individual must provide satisfactory evidence of their identity and legal authority to work in the United States. If the employee cannot verify their right to work in the United States within the time permitted by laws, the Company will be required to terminate their employment immediately. To learn more about E-Verify, please visit : https : / / www.e-verify.gov / employees.

Applicants must be 18 years or older.

Flexible work from home options available.

Salary : $104,000 - $130,000