What are the responsibilities and job description for the Manager, Field Human Resources position at Dine Brands Global?
Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries, franchises restaurants under Applebee's Neighborhood Grill Bar®, IHOP® and Fuzzy's Taco Shop® brands. With over 3,500 restaurants combined in 18 countries and 354 franchisees as of December 31, 2023, Dine Brands is one of the largest full-service restaurant companies in the world. For more information on Dine Brands, visit the Company's website located at www.dinebrands.com.
Collaborative Human Resources Business Partner to the operations, proactively partnering with people-related strategy and decisions. Comprised of talent development, retention, engagement, performance, recruiting, and employee relations items while providing high-level support in the administration of a people life cycle program.
Responsibilities
Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other status protected by federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and/or other applicable laws and regulations in other jurisdictions.
Dine Brands reviews criminal history in connection with a conditional offer of employment. The following is a list of all material job duties which Dine Brands reasonably believes that criminal history may have a direct, adverse, and negative relationship, potentially resulting in the withdrawal of a conditional offer of employment: manage compliant and ethical people operations throughout the entire employment lifecycle; securely obtain, store, and transmit employees’ personal, financial, and medical information.
For information on how we collect and use your personal information, please visit our Applicant & Employee Privacy Notice.
Collaborative Human Resources Business Partner to the operations, proactively partnering with people-related strategy and decisions. Comprised of talent development, retention, engagement, performance, recruiting, and employee relations items while providing high-level support in the administration of a people life cycle program.
Responsibilities
- Partner with leaders on talent issues, including development, engagement, and providing performance coaching.
- Provide recommendations that can improve team members' experience.
- Lead recruiting campaigns for the restaurants by partnering with restaurant leaders and operations to source talent for open management roles.
- Accountable for team member retention, talent assessment, succession planning, and leadership development.
- Conducts field visits, interviews and exit interviews to understand opportunities for improved retention.
- Provide insights to the VP, HR and Director Operations regarding people stats and reviewing trends in exit interview data, engagement surveys, attrition, etc.
- Train and support restaurant leaders with Workday and ensure team rosters are accurate.
- Partner with operations to deliver seamless people processes and programs across the organization.
- Strategic partner in improving retention at all levels within restaurant operations.
- Supports the region in executing an effective recruiting strategy.
- Partner with the Director Operations on new restaurant openings for workforce planning and partner with training for positive team member experiences to excel in strategic operations results.
- Conduct employee relations investigations and provide coaching and documentation to alleviate potential risks to the company.
- Partner with L&D to design and train restaurant managers and field on leadership skills and business training.
- Collaborates with internal HR Partners in the creation and implementation of Human Resources policies, programs, and practices.
- A bachelors degree in Human Resources Management, Business Administration, or equivalent experience.
- 2 years of HR field experience with multi-unit locations.
- Restaurant human resources experience is highly preferred.
- Experience working with an HRIS is required, Workday is preferred but not required.
- Excellent verbal and written communication skills.
- Competency in Microsoft programs (Word, Excel, PowerPoint)
- Knowledge of federal, state, and local laws, statutes, etc.
- PHR or SHRM-SCP certification is a plus.
- Approximately 50% of travel is required.
- Target Base Salary 95k
Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other status protected by federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and/or other applicable laws and regulations in other jurisdictions.
Dine Brands reviews criminal history in connection with a conditional offer of employment. The following is a list of all material job duties which Dine Brands reasonably believes that criminal history may have a direct, adverse, and negative relationship, potentially resulting in the withdrawal of a conditional offer of employment: manage compliant and ethical people operations throughout the entire employment lifecycle; securely obtain, store, and transmit employees’ personal, financial, and medical information.
For information on how we collect and use your personal information, please visit our Applicant & Employee Privacy Notice.
