What are the responsibilities and job description for the Field Operations Technician - Restaurant Services position at Dine Company - The Restaurant Store?
Dine Company - The Restaurant Store is seeking a dedicated and skilled Field Service Technician to join our team. We are the premier full-service dealer in Kentucky and Southern Indiana serving foodservice operators.
Work in a family friendly, caring, professional, growth oriented environment with people who have a passion for our customers.
We are expanding our Service Department and are actively seeking a Service Technician for field service repair and to work in our reconditioning shop.
The ideal candidate will be responsible for providing high-quality service and support for a variety of commercial food equipment equipment, focused on gas and electric hot side equipment, countertop equipment, food prep equipment and more. Some work on refrigeration equipment up to replacing compressors. This role requires a strong technical background in equipment repair and maintenance, as well as the ability to troubleshoot and resolve issues efficiently on-site or in-house in our shop. Successful technicians will be performing field work and shop work including refurbishing used restaurant equipment.
Duties
- Perform field installation, maintenance, and repair of commercial food equipment.
- Conduct diagnostic tests to identify equipment malfunctions and determine necessary repairs.
- Utilize OEM specifications to ensure repairs meet manufacturer standards.
- Maintain accurate records of service performed, parts used, and customer interactions. Coordinating records with Director of Service
- Provide training and guidance to clients on proper equipment use and maintenance practices.
- Ensure compliance with safety regulations on gas and electric supplies while performing all tasks for troubleshooting and testing
- Ability to drive box trucks with DOT license is a plus but not required
Requirements
- Proven experience in appliance repair
- Familiarity with gas and electric commercial food equipment.
- Strong troubleshooting skills with the ability to diagnose mechanical and electrical issues effectively.
- Experience operating forklifts; certification is preferred.
- Knowledge of restaurant equipment maintenance practices.
- Ability to utilize provided technology and documents to maintain efficiency
- Ability to work independently in various environments, including remote locations.
- Excellent communication skills to interact effectively with clients and team members.
- Willingness to travel as needed for on-site service calls.
- Use of Power Tools, Hand Tools, and Multimeter
If you are passionate about providing exceptional service in the field of Commercial Food Equipment Service Repair and Maintenance, we encourage you to apply for this exciting opportunity.
Must have a Valid Drivers license and pass post offer background checks and drug screen
Job Type: Full-time
Pay: $27.00 - $32.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $27 - $32
