What are the responsibilities and job description for the Supervisor/Service Technician position at Dine Company-The Restaurant Store?
Job Summary
Great Opportunity! Great Future!
Dine Company is seeking a dedicated and skilled Supervisor/Service Technician to join our team. We have served the Kentucky and Indiana region for over 40 years and have a variety of foodservice customer base from restaurants, bars, country clubs, hospitality, schools and healthcare.
Work in a friendly, professional, growth oriented environment with people who have a passion for our foodservice customers. Our motto is "We Make Foodservice Easier!", by providing relevant skill, value, great products and exceptional people.
We are expanding our Service Department offerings to better support our sales and are actively seeking a Supervisor/Lead Service Technician to repair and recondition restaurant equipment, and oversee our shop work. This position will also act in a service advisory role.
The ideal candidate will be responsible for providing leadership for high-quality service and support for a variety of commercial food equipment equipment, including gas and electric, hot side and cold side, ice machines, and prep equipment. This role requires a strong technical background in equipment repair and maintenance, as well as the ability to troubleshoot and resolve issues efficiently on-site or in-house in our shop. Successful technicians will be performing field work and shop work including refurbishing used restaurant equipment.
Duties
-Supervisor/Lead Service Tech
- Perform field service and installation, maintenance, and repair of commercial hot and cold foodservice equipment.
- Conduct diagnostic tests to identify equipment malfunctions and determine necessary repairs.
- Utilize OEM specifications to ensure repairs meet manufacturer standards.
- Operate forklifts and trucks, for transfers.
- Collaborate with clients to understand their equipment needs and provide tailored solutions.
- Maintain accurate records of service performed, parts used, and customer interactions. Coordinating records with Director of Service
- Provide training and guidance to clients on proper equipment use and maintenance practices.
- Ensure compliance with safety regulations on gas and electric supplies while performing all tasks for troubleshooting and testing
Requirements
- Proven experience in commercial appliance repair
- Familiarity with gas and electric, hot and cold side, commercial food equipment.
- Strong troubleshooting skills with the ability to diagnose mechanical and electrical issues effectively.
- Experience operating forklifts; certification is preferred.
- Knowledge of restaurant equipment maintenance practices.
- Ability to work independently in various environments, including remote locations.
- Excellent communication skills to interact effectively with clients and team members.
- Willingness to travel as needed for on-site service calls.
-Valid Drivers license and pass background checks including drug screen
-Use of Power Tools, Hand Tools, and Multimeter
If you are passionate about providing exceptional service in the field of Commercial Food Equipment Service Repair and Maintenance, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $30.00 - $34.00 per hour
Job Type: Full-time
Pay: $30.00 - $34.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k) 5% Match
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
Work Location: In person
Salary : $30 - $34