Sales Manager - Auto Parts

Sales Manager - Auto Parts

We are a full service recycled auto parts facility and we are a superior alternative to our competition. We are a family owned facility serving the Body Shop, Mechanical Shop, Insurance Industry and DIY markets. We have transformed what was once thought of as a junkyard into a sustainable recycling business. Since 1958 we have been a part of our local community and well known throughout the New England area.

We are seeking a full time employee who is a strong, motivated sales manager who has experience in the recycled auto parts industry. The Sales Manager is responsible for overseeing the sales department of Ding’s Auto Parts. This position involves leading, overseeing, managing, and motivating the sales team to achieve revenue targets and enhance customer satisfaction. The Sales Manager will be responsible for maintaining strong relationships with staff, customers, vendors, and manufacturers, ensuring a high level of professionalism and performance within the sales department.

Key Responsibilities:

• Sales Leadership & Strategy:
• Lead, mentor, and develop a team of sales professionals to meet or exceed monthly and annual sales goals.
• Create and implement sales strategies and initiatives to boost dealership revenue.
• Monitor and adjust sales tactics to ensure the team is adapting to market conditions and customer demands.
• Maintain a competitive knowledge of market trends and competitor activities to identify opportunities for growth.
• Team Management:
• Recruit, hire, and train new sales associates ensuring they meet or exceed targets
• Provide ongoing coaching, performance evaluations, and career development opportunities for sales team members.
• Conduct regular team meetings to discuss sales strategies, goals, and challenges.
• Foster a positive and motivational work environment to ensure high morale and performance.
• Set individual sales goals for the team and monitor their progress
• Motivate the team to upsell services and products, such as warranties.
• Sales Performance & Target Achievement:
• Monitor individual and team performance to ensure sales targets are met.
• Prepare daily, weekly, and monthly sales reports for senior management.
• Work with team members to improve sales performance through training, incentives, and accountability.
• Develop pricing strategies, sales promotions, and seasonal or monthly campaigns to drive customer engagement and sales growth.

Customer Relationship Management:

• Ensure exceptional customer service and satisfaction throughout the sales process.
• Build and maintain strong relationships with auto repair shops, car dealerships, body shops, mechanics, and other businesses that may need auto parts.
• Handle customer complaints and concerns in a professional and timely manner.
• Build long-term relationships with repeat customers and new clients to drive customer loyalty.
• Implement customer retention programs and follow-up procedures to maintain a steady sales pipeline.

Qualifications:

• Education & Experience:
• Typically, a bachelor's degree in Business, Marketing, or Automotive Management is preferred but not always required.
• Extensive experience in sales, particularly in the automotive or salvage industry, can often substitute for formal education.
• Proven track record of meeting and exceeding sales targets.
• Strong knowledge of automotive industry trends and vehicle specifications.

Skills & Abilities:

• Automotive Knowledge: Understanding of vehicle parts, automotive salvage processes, and the scrap metal industry.
• Sales & Negotiation Skills: Strong ability to close deals, negotiate pricing, and upsell services.
• Leadership Skills: Capable of motivating and managing a sales team effectively.
• Customer Service Skills: Strong interpersonal skills to handle customer queries and resolve issues.
• Analytical Skills: Ability to analyze sales data, customer behavior, and inventory levels to optimize performance.
• Knowledge of CRM and Inventory Systems: Familiarity with customer relationship management software and inventory management tools. Experience using Hollander or Pinnacle and EZ Suite.
• Attention to Detail: Ensuring all sales transactions are documented and customer requirements are met.

Working Conditions:

• Full-time position Monday through Friday 8-5, occasional before or after-hours meetings.
• The work environment is indoors, with regular interaction with customers, sales associates, and other staff.

Compensation:

• Competitive salary plus commission or performance-based incentives.
• Health benefits, retirement plans, and other perks as per company policy.

Does this sound like you? If so, we’d love to hear from you. Please submit your resume along with a cover letter telling us why you would be a good fit for our team.

Job Type: Full-time

Pay: $50,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Work Location: Hybrid remote in Litchfield, CT 06759

Salary : $50,000 - $100,000