What are the responsibilities and job description for the Part-time Receptionist/Office Services Clerk position at Dinsmore & Shohl LLP?
Dinsmore is seeking a part-time Office Services Clerk/Receptionist at our Bloomington, IN location.
Responsibilities
Answer the telephone and take complete and accurate messages for attorneys/staff/clients or direct caller to voicemail, when appropriate
Greet and log in all visitors and/or visiting attorneys and personnel from other Dinsmore offices and inform Regional Office Administrator of such visitors
Assign and coordinate meetings, and make arrangements with food service vendors
Ensure that all requests for space, catering, and AV equipment are managed well
Maintain a secure environment at reception area and floor entrances, ensuring that clients or guests, including former employees, do not enter our space without approval
Maintain and be aware of daily conference room schedules
Direct people with a positive attitude
Direct inquiries from clients, guests and employees to the appropriate departments
Knowledgeable of all personnel and departments in the office. Utilize appropriate resources to provide information regarding personnel and departments in other offices of the firm as needed
Work with Regional Office Administrator for resolution when conference schedule conflicts arise
Assist with collection, sorting, and delivery of daily mail
Coordinate and assist with local delivery (downtown area) of documents and packages on a daily scheduled basis
Handle all emergency deliveries
Assist with document production
Assist with conference room set-up ensuring rooms are cleaned and properly stocked
Assist with maintaining inventory of office supplies
Assist with technology set-ups for new employees
Perform general office duties
All other duties as assigned or required
Requirements
Prior customer service or receptionist experience
Prior law firm and/or concierge experience a plus
Exhibit proficiency in the Microsoft Office suite, iManage and other firm applications a plus
College degree preferred
Ability to conduct work with strong personal and professional ethics and integrity
Ability to provide excellent customer service
Must be able to create, edit, proofread, and finalize all written communication, including emails, memos, documents, etc.
Must be detail oriented with a high degree of accuracy
Possess excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks
Exhibit professionalism
Valid driver’s license and daily access to a personal vehicle
1-2 years of experience working in an office environment
High school diploma is required; Associate’s degree or Bachelor’s degree is preferred
Ability to work additional hours as needed