Parish Receptionist

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Description

School Name: Good Shepherd Catholic Parish

Location: 8200 Gold Coast Dr, San Diego, CA 92126

Reports to: Parish Office Manager

Employment Type: Full Time

FLSA Status: Non-Exempt; Hourly

Pay Rate: $18.00/hr. -$23.00/hr.

Summary

The Receptionist welcomes all who come into or telephone the office and provides administrative and related office services to staff and members of the organization. The responsibility of the parish receptionist is to be faith filled in order to warmly and professionally represent the parish offices and all associated personnel of the church. The receptionist must cheerfully and courteously greet the public face to face and on the telephone. He or she must collaborate with other staff members in promoting the parish mission statement and philosophy of the Roman Catholic Church teachings. To promote holistic growth and to engage people in a continuous faith experience of Church, this position requires a knowledgeable, efficient, confident individual that must be sensitive to ail in the community, i.e., hurting, healthy, and healed. He or she must maintain a warm professional faith filled demeanor and follow the parish office protocol.

Primary Responsibilities

• Provides receptionist services for the office
• Welcomes and directs visitors
• Operates the main PBX telephone console and directs incoming calls to appropriate office extensions. Facilitates clear communications and information to callers.
• Enters data from parish registration forms and verifies information.
• Inputs Sunday collection information into Parish Data System (PDS)
• Gathers submissions and information to prepare weekly bulletin. Transmits it by weekly deadline and communicates early submission deadlines.
• Schedules masses/events on Streamspot
• Schedules baptisms on church calendar
• Helps create funeral schedule for sacristans
• Processes payments for church services (i.e. funerals, etc.)
• Adds names to weekly Prayers of the Faithful and translates into Spanish
• Oversees and records all sacramental entries to the parish records.
• Produces sacramental certificates and processes all paper work requests necessary to officially record at church, diocesan and county recorder levels,
• Performs clerical/secretarial duties for supervisor and staff (i.e. takes minutes at staff meetings)
• Orders and purchases office supplies for all personnel
• Coordinates and provides hospitality of office visitors
• Sorts and processes parish mail
• Answers email, does word processing and typing
• File maintenance
• Other duties as assigned
• Administers baptism data forms.
• Acts as liaison for requests to the prayers of the faithful, sick list, communion to the sick and bereavement.
  
  

Requirements

Knowledge and Skills

• Bilingual (English/Spanish/Vietnamese) is a plus
• Must have intermediate/advanced knowledge of and skill in using personal computers
• Above average communication skills; both verbal and written
• Must be able to maintain confidentiality
• Friendly with excellent people skills
• Professional demeanor and efficient organizational skills
• Proof of Certified Knowledge with Microsoft office suite
• Thorough knowledge and familiarity with the organizational structure and practices of the Roman Catholic Church
• Knowledge of handling difficult people and situations.
• Knowledge and sensitivity of the principles of counseling and spiritual direction.
• Keen interpersonal and group dynamic skills with clear communication.
• Typing skills over 60 words per minute, Microsoft Word, Excel, Publisher, Power Point, Outlook, Microsoft Office 365 and Parish Data Systems Software above intermediate performance levels are required. An intellectual ability to learn other church business software and continue education skills is necessary.
  
  

Education and Experience

• Minimum of one year experience with administrative and office procedures preferred.
• Possesses a thorough understanding of their Catholic Faith and is active in the church.
  
  

Physical Requirements

While performing the duties of this job the employee is regularly required to remain in an office at a computer workstation and access information from a computer and use a phone system. The employee is required to be mobile to, from, and within the office, as well as maneuver throughout the school facility to attend meetings, briefings, and other work-related events.

The employee may be required to conduct trips to, from, and within various city and county-wide locations to attend meetings or events. The employee must occasionally lift and/or move up to 15 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Good Shepherd Catholic Parish, as part of the Catholic Diocese of San Diego, is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, genetics, disability, age or veteran status.