Receptionist, Part-time

Title : Receptionist, Part-time (25 hrs. / wk.)

Reports to : Business Manager

Location : Our Lady of Light Parish | Fort Myers, Florida

Classification : Hourly / Non-exempt

Overview

The Receptionist is responsible for welcoming visitors, answering and directing phone calls, and assisting with administrative and office support tasks. This position serves as the first point of contact for parishioners, volunteers, and staff, ensuring a professional and hospitable environment. Accuracy, confidentiality, and attention to detail are essential, as the Receptionist will handle sensitive parishioner records, financial contributions, and sacramental records

Job Responsibilities

• Greet and assist visitors, parishioners, and volunteers in a welcoming and professional manner.
• Answer incoming calls, provide assistance, and direct inquiries to the appropriate staff member.
• Manage front desk inquiries and provide information regarding parish services and activities.
• Sort and distribute incoming mail; prepare outgoing mail and packages.
• Accept and coordinate deliveries, ensuring timely distribution.
• Order and maintain office supplies for the administrative department.
• Maintain and facilitate requests for the Mass Intention book.
• Maintain accurate records of parishioner information, including contact details, sacraments received, and donations.
• Enter parishioner donation information into the parish database for accurate recordkeeping and annual tax statements.
• Update and maintain sacramental books, ensuring accuracy and compliance with diocesan guidelines.
• Maintain strict confidentiality when handling sensitive parishioner records, financial contributions, and sacramental records.
• Assist with parish events, special projects, and other duties as assigned by the Business Manager.
• High School Diploma or equivalent required.
• 2-3 years of office or administrative experience preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and database management.
• Experience with parish management software or willingness to learn.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
• Ability to maintain confidentiality, exercise good judgment, and work independently.
• Bilingual (English / Spanish) preferred.