Leadership Development Specialist

Company Overview

Dion Leadership is a premier training, coaching, assessment, and organizational development consultancy based in Novi, Michigan. We empower organizations to cultivate strong leaders and dynamic workplace cultures, ensuring employees start every day excited and end every day accomplished. Our team of over 50 expert coaches and consultant’s partner with large, complex organizations across diverse sectors, including healthcare, manufacturing, and professional services, to enhance leadership competency and drive culture change.

Position Overview

Reporting to the Client Delivery Manager, this full-time specialist level position will be responsible for coordinating the scheduling, production, and associated resources for the delivery of all training, group development, and team development programs for all clients.  

If you are passionate about helping clients plan and coordinate large and sophisticated leadership development programs in a fast-paced and team-based environment, then this job might be for you.

Key Responsibilities

• Project Management: Plan, coordinate, produce training materials and coordinate resources for all in-person and live-online group development programs (training, team development, and other large-scale events) for assigned clients. Using project planning processes, planning tools, and workflows, coordinate, plan, and execute the people, places, technology, assessments, materials, and other needs to ensure successful facilitation occurs.
• Client Engagement:  Serve as the main operations point of contact with clients for assigned projects. Meet with clients to support the planning and delivery of group development programs. This includes creating agendas, participating in, or leading internal and external project planning meetings.
• Coaching and Training Program Support: Ensure assessment, printing, and virtual delivery technology is scheduled, processed, and ready for the project delivery date using our standard operating procedures. This includes items such as providing trainers with training materials and creating Zoom links for virtual sessions, setting up LMS and Zoom events, assigning a proctor or proctor a virtual training event, and maintain learners in TalentLMS for virtual delivery.
• Communication & Reporting: Support Account Executive in preparing client status reports, conduct regular reviews, and ensure timely communication with stakeholders. Communicate needs and activities with coaching and consulting team selected to deliver client projects.
• Quality Assurance: Identify and implement project quality standards, manage client expectations, and resolve issues related to training and coaching administration.
• Invoice Administration: Produce client invoices and process consultant invoices as directed by Account Executives.
• Support Special Projects: Periodically support special projects such as helping produce our annual coaching study, coordinate team or consultant events, help integrate new technology, back up Client Delivery Manager or others.

Key Skills

• Industry knowledge: Understand and have experience working in the corporate training and development field.
• Project management skills: The ability to plan, coordinate, and execute multiple projects simultaneously, ensuring all resources are effectively utilized.
• Strong communication skills: Both written and verbal, with the ability to engage clients, learners, and internal consultants.
• Detail-oriented and highly organized: The ability to prioritize tasks effectively and manage time efficiently.
• Proficiency in Microsoft Office Suite: Familiarity with tools like Word, Excel, and PowerPoint, as well as CRM systems like Salesforce.
• Experience with LMS and talent management software: This includes scheduling, coordination, and administration of training programs.
• Ability to work independently: Manage tasks from inception to completion with minimal supervision.
• Professional demeanor: Maintain discretion and confidentiality while effectively communicating with staff, contractors, and clients.
• High level of process orientation: Ensure all processes are followed accurately and efficiently.

Position Requirements

• 5 or more years of experience scheduling corporate training or other large-scale programs with experience using an LMS and talent management software. This includes providing coordination, scheduling, and administration for multiple events with groups of attendees.
• Experience working directly with leadership development program owners, learners, and other decision-makers.
• Bachelor’s degree.
• Project Management training or using project management software is a plus.
• Experience using Microsoft Office 365 suite and other leadership development third-party systems such as Wiley, Hogan, MHS, or other self or 360 assessment platforms.
• Able to work in the Novi, Michigan office 2 – 3 days per week.

Why Join Us?

At Dion Leadership, you will have the opportunity to make a meaningful impact on organizations and their cultures. We offer a collaborative and supportive work environment where you can grow your career while contributing to the success of our clients.

We embrace a hybrid work environment, allowing you to work from home 2 – 3 days per week and support you in working your job around your life.

We are growing fast! If you are looking for opportunities to grow your skills, career, and income in a dynamic, engaging, and fast-paced environment, this may be the place for you.

Apply Now!

If you are ready to take your career to the next level and make a difference in the world of organizational development, we’d love to hear from you! Please submit your resume and cover letter outlining your relevant experience.

Dion Leadership is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.