QA Senior Manager

We are seeking a QA Manager to lead our onshore and offshore testing teams in ensuring the highest quality of our software solutions. The ideal candidate will have a strong background in both automated and manual testing, experience managing distributed teams, and a proven ability to implement test strategies that align with business goals. This role will be responsible for overseeing test planning, execution, automation framework development, and collaboration with development, product, and business stakeholders.

Duties and Responsibilities

• QA Strategy & Process Implementation :
• Develop and execute comprehensive QA strategies that incorporate both manual and automated testing approaches.
• Define quality metrics to measure test effectiveness, software reliability, and overall product quality.
• Implement industry best practices to improve testing efficiency, automation coverage, and defect prevention.
• Automation & Continuous Integration :
• Lead the design and maintenance of a scalable test automation framework for functional, regression, performance, and API testing.
• Integrate automated tests into CI / CD pipelines using tools like Jenkins, GitHub Actions, Azure DevOps, or GitLab CI / CD.
• Identify and implement automation tools best suited for the company's technology stack.
• Team Leadership & Collaboration :
• Manage and mentor a distributed team of QA engineers across onshore and offshore locations.
• Provide guidance on test automation best practices, functional testing methodologies, and quality standards.
• Collaborate closely with development, DevOps, and product teams to ensure seamless testing processes.
• Conduct regular stand-ups, performance reviews, and training sessions to upskill the QA team.
• Manual & Functional Testing Oversight :
• Oversee the execution of manual testing for exploratory, usability, and user acceptance testing (UAT).
• Ensure the creation and execution of detailed test cases, test scripts, and test scenarios based on business requirements.
• Work with stakeholders to clarify acceptance criteria, functional specifications, and edge cases.
• Defect Management & Reporting :
• Implement efficient defect tracking and resolution processes using tools like JIRA, TestRail, or ALM.
• Provide detailed test reports and dashboards highlighting defect trends, quality improvements, and potential risks.
• Drive root cause analysis (RCA) processes to proactively mitigate recurring issues.
• Offshore Coordination & Communication :
• Act as the primary liaison between onshore and offshore QA teams to ensure alignment on priorities, timelines, and quality standards.
• Establish communication protocols and best practices for working across time zones.
• Optimize resource allocation and workload distribution between teams to maximize efficiency.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Required Skills & Qualifications :

Preferred Qualifications :

Must be able to pass a pre-employment drug screening.

Benefits

We understand that your role at DCLI is only part of who you are. Our comprehensive compensation and benefits package provide resources for you to be your best self, grow professionally and personally, and reach your full potential.

Development Opportunities

At DCLI, you'll find that everyone - from your coworkers and managers to the senior leadership team - wants to see you succeed and there are opportunities available for you to develop in your current role and prepare to take that next step in your career :