Demo

Fire Alarm Technician

Direct Fire Protection Systems
Auburn, ME Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/19/2025

Founded in 1945, Eastern Fire has grown from a small, family-owned business into a leading provider of fire protection services in the Northeast United States. Renowned for its reliability, expertise, and comprehensive service offerings, including design, installation, inspection, and maintenance of fire protection systems, Eastern Fire remains dedicated to protecting lives and property, continually evolving to meet the challenges of a fast-changing industry while maintaining the core values of integrity, quality, and customer satisfaction instituted by its founders.

Due to continued growth, we are looking for a Billing Administrator to support our Inspection department in Auburn, ME. As the Billing Administrator, you will be responsible for managing and overseeing billing operations within the organization. This role typically involves generating invoices, processing payments, maintaining accurate financial records, and ensuring customer accounts are accurately billed and up-to-date. The Billing Administrator plays a crucial role in financial management, supporting the organization's ability to maintain healthy cash flow and revenue streams.

Essential Duties and Responsibilities :

  • Accurately prepares and invoices customer per the requirements of the job and the customer to ensure the customers preferred billing procedures are followed. May possibly include credit and rebills, if necessary.
  • Customer service to include : invoicing the customer quickly and accurately, collections of past-due monies, understand and able to answer questions related to the invoice.
  • Scans and uploads documents to the online document storage system to include invoices, purchase orders, contracts and other information needed based on the customer.
  • Greets visitors or callers and handles their inquiries or directs them to the appropriate person according to their needs.
  • May assist in obtaining information needed for each job such as, PO#'s, tax-exempt forms, insurance certificates, utilization reports, liens, credit applications and certified payroll information.
  • Other duties or special projects as assigned.

Qualifications :

  • Good oral, written and telephone skills
  • Good customer service skills
  • Time management, organizational and interpersonal skills
  • Moderate to advanced computer skills including Microsoft products
  • Ability to define problems, collect data, establish facts and draw conclusions
  • Education and Experience :

  • Previous experience with billing required
  • High School Diploma / GED required; Associate's Degree preferred
  • Previous experience in an administrative setting or equivalent combination of education and experience
  • Previous experience in the fire protection industry a plus
  • As part of the Davis-Ulmer Family of Companies, we believe that investing and empowering our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.

    Why Choose Davis-Ulmer Family of Companies :

  • Competitive Compensation : We offer competitive pay rates for experienced professionals, ensuring your skills are recognized and rewarded appropriately.
  • Comprehensive Benefits Package : Enjoy an industry-leading benefits package that includes medical, dental, vision, and additional perks, ensuring your health and well-being are taken care of.
  • Strength of the Family : The Davis-Ulmer Family of Companies, with over 30 locations across the East Coast and Midwest, epitomizes the strength of a team-first mindset. Embracing a culture of collaboration, we unite to share knowledge, resources, and best practices across our network of branches. This collective approach strengthens us as a cohesive group, amplifying our impact far beyond what any individual business unit could achieve alone.
  • Backed by APi Group : As a subsidiary of APi Group, a publicly traded, multi-billion-dollar corporation headquartered in Minnesota, we provide the financial stability and support needed for success. Benefit from world-class training and leadership development opportunities, backed by a powerhouse in the Fire Life Safety & Security industry.
  • Long-Term Career Relationships : Many of our employees have been with us for 20 years! We believe in investing in the right people, fostering enduring professional relationships that benefit both individuals and the company alike. Join us and become part of a community where your dedication is recognized and valued for the long term.
  • Values Match : We prioritize hiring individuals whose values align with ours. Our commitment to value-driven recruitment is a cornerstone of our People / Talent Development Operating Code.
  • Davis-Ulmer and its subsidiaries are affirmative action and equal opportunity employers, and do not discriminate on the basis of any legally protected status or characteristic. Minority / Female / Disability / Veteran

    DAVIS-ULMER'S ENDURING PURPOSE : "To protect what people value most."

    Equal Opportunity Employer, including disabled and veterans.

    Equal Opportunity Employer, including disabled and veterans.

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