What are the responsibilities and job description for the Financial Assistance Enrollment Agent position at Direct Interactions?
A company is looking for a Financial Assistance Enrollment Agent to assist individuals impacted by major disasters in completing applications for financial assistance.Key ResponsibilitiesAssist individuals in the application process for the Financial Assistance ProgramConduct outbound calls and respond to inbound inquiries from eligible individualsEngage in customer care to support those affected by disastersRequired Qualifications and TrainingMust currently reside in the United States and be legally able to workAbility to pass a criminal background checkBilingual in English and Spanish preferredMust have a laptop or desktop computer running Windows 10 or higherMust provide own equipment and high-speed internet service