What are the responsibilities and job description for the Administrative assistant position at Direct Learning Systems Inc?
ABOUT : Direct Learning Systems (DLS) is a full-service distance education provider consisting of 4 unique, niche brands.
Our team is dedicated to providing solutions to the eLearning community and driven by our students’ success. Our mission is to be an educational launchpad for our students, which is reflected by our reputation of excellent student service, quality curriculum & products, and supported by our team’s integrity, compassion, and expertise.
DLS versatile brands include Blackstone Career Institute, Institute for Writers & Institute of Children’s Literature, Modern Gun School, and 123ce.com.
Roll Overview : Direct Learning Systems, Inc. is looking to hire an Administrative Assistant / Customer Service. An important component of this role is working with Student Services, while processing administrative work.
If you have experience in customer service and office management systems we’d like to meet you.
Administrative Assistant :
- General administrative duties such as data entry, filing, copying, scanning etc.
- Assist in supporting students by providing personal guidance, and academic support
- Tag and label student materials
- Organize and schedule appointments and meetings
- Maintain contact lists
- Produce and distribute correspondence memos, letters, faxes, and forms
- Maintain and order office supplies
Customer Service Support :
- Professionally handle inbound / outbound calls, emails, and chats
- Analyze CRM and email data to convert leads to enrollments
- Engage with students and prospects via phone and direct email campaigns
- Responsible for compiling and generating reports as required
- Evaluate student satisfaction to continually improve current processes
- Assist in supporting students by providing general administration duties, personal guidance and academic support Thoroughly and
efficiently gather consumer information, assess and fulfill consumer needs, and educate consumers regarding our products and
service
JOB REQUIREMENTS :
- Strong Microsoft Office Suite skills required (Excel, PowerPoint, graphing, etc.)
- Detail oriented, self-motivated, and deadline driven
- Ability to prioritize tasks and manage time effectively
- Strong verbal and written communication skills
- Collaborative with strong interpersonal skills
- Regular and reliable attendance
COMPENSATION : $37,000 - $42,000 Based on experience
JOB TYPE : Full Time On- site 8 : 30 am 4 : 30 pm Monday-Friday, In person.
COMPANY BENEFITS :
- Capital Blue Medical Plan for employee, ability for family to participate
- Dental and Vision Plan
- Life Insurance Plan
- Disability Plan
- 401k Plan with Company Matching Contribution
- Vacation and 12 Paid Holidays. Please refer to our website (see company calendar at the middle of this link) : https : / / www.
blackstone.edu / about-us / contact-us /
Summer Hours
Please email resume and cover letter with salary requirements to Donnita Fisher at dfisher@blackstone.edu
Last updated : 2024-06-08
Salary : $37,000 - $42,000