What are the responsibilities and job description for the Billing Coordinator position at Direct Line Communications INC?
Description
Our Telecommunications Company is a full-service communications general contractor with a steadfast commitment to doing what’s right for the project and our customers. We are currently looking to add to our team and are searching for a qualified Billing Coordinator for our Mishawaka, IN office.
The Billing Coordinator serves as a point of contact between the sub-contractor crew, the Direct Line Customer, and the Company. This position monitors daily completions and new ticket information.
Responsibilities and Duties:
- Logging into customer portal
- Creating new tickets/orders
- Maintaining an open ticket/order list
- Scheduling jobs
- Communicating with customer, crews, and homeowners
- Closing tickets/orders
- Maintaining closed ticket/order list
- Entering information in work in progress log
- Light accounting
This is a full-time position with a benefit package that includes:
- Medical
- Dental
- Vision
- 15 Paid Days Off
- Paid Holidays
- Matching 401K
Requirements
The ideal candidate for Billing Coordinator will have a minimum of a HS Diploma.
In addition, the ideal candidate will have:
· Proficient to advanced knowledge of Microsoft Office Applications, including Excel
· Excellent verbal and communication skills
· Strong attention to detail and accuracy
· Ability to work independently on assigned duties
· Strong team and collaborative skills
· Strong time management and organizational skills
· Demonstrates an ability to manage a variety of priorities while meeting deadlines
· Must be a team player and maintain a positive attitude
