What are the responsibilities and job description for the Technician I position at Direct Line Global?

Job Description

Founded in 1998, Direct Line has grown from its start in Silicon Valley to become a leading global technology services company, providing data center design, integration, installation, retrofits, maintenance and managed services to the world's leading technology companies.

Catering to a broad spectrum of technology and client requirements, Direct Line employs over 1200 skilled technicians to deliver over 1000 projects annually across data center markets in the US and APAC.

In July 2024 Direct Line was acquired by CBRE and now operates within its Data Center Solutions business. This new ownership presents an opportunity to support and accelerate DL's key strategies to serve the increasing demands of the industry and our clients.

SUMMARY

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200 skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI / ML platforms.

For more information on how Direct Line can support your technology infrastructure requirements, please visit : www.dl-global.com

ESSENTIAL DUTIES AND RESPONSIBILITIES

Installation / decommissioning of network and cabling infrastructure in a Data Center environment.
Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
Provide structured feedback on project progress to Stakeholders.
Exhibit quality workmanship on all work and maintain Data Center cleanliness.
Follow all production, safety and quality standards, codes, and industry best practices.
Collaborate with various Stakeholders to remove project obstacles.
Reading and comprehending blueprints and building documentation / redline work.
Broad understanding of Data Center infrastructure technologies.

SKILLS AND QUALIFICATIONS

Knowledge and use of basic telecom hand tools.

Must understand customer service.

Cleared understanding of job safety requirements.

Should be familiar on wiring schemes and wiring test.

Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians.

Perform 4 pair continuity testing

Pull all types of low voltage cable including copper telecom cable

Performing all types of copper field terminations

Install ladder racking and seismic bracing

Patch network equipment

Read and Understand Port Maps / Matrices

Read and understand job floor plan and TC drawings

Should understand and be capable in performing field terminations and labeling.

Install Copper and Fiber Cabling and labeling

Affixing Labels to cabling and Power Cords

Affix bar coding to equipment

Affix free printed label

Cut and install threaded rod

Cut and install Uni-strut

Cut and install fiber trough

Create / test Bonding whips, straps, and connections

Understand the basics of "FIM" and operate scanner

Install and test coax cabling (series 6 & 11)

Install OSP cables through conduits and maintenance

Install pull strings through conduits, in ceilings

Install ISP cables through conduits, in ceilings,

Install box eliminators (mud rings) in drywall

How to install / maintain firestopping

Understanding / Usage of fiber types (SM / MM / Ribbon)

Install and Service Network Equipment

Install ISP / OSP into cable enclosures (OSE)

PHYSICAL REQUIREMENTS

Primarily walking, standing, and bending for extended periods with some sitting.

Ability to communicate effectively with verbal, written, visual and listening skills.

Dexterity of hands and fingers to operate any required equipment as well as to operate a computer keyboard, mouse, and other technical instruments.

Able to lift and carry heavy equipment, up to 50 pounds.

Ability to pull cables.

Ability to climb ladders and work on raised platforms.

LI-onsite

For more information on how Direct Line can support your technology infrastructure requirements, please visit : www.dl-global.com

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