What are the responsibilities and job description for the BSP Specialist – Remote position at Direct Travel?
BSP Specialist – Remote
Embark on the next step in your career journey with Direct Travel!
As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us!
As a key member of the ARC team, the ARC Specialist will be responsible for reviewing, and correcting data on a daily basis between ARC’S (Airline Reporting Corporation) web based tool IAR (Interactive Agent Reporting) and our back office system Sabre Central Command. Preparing reports for final submission to ARC, and disburse BSP memos to the team to process.
This role will work closely with and report to the Manager, Central Validation and ARC.
This position is fully remote
Expedition Expectations
- Review preliminary reports on a daily basis for any discrepancies
- Review exchange and refund documents to be sure that the proper fees/penalties have been applied to the transaction
- Contact front office agents for clarification on any discrepancies, and work to resolve the issues
- Make corrections when necessary to assure that the data is accurate for final reporting
- Finalize the reports for submission to ARC on Tuesdays
- Pull open memos in the BSP link to disburse to team for processing.
- This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position
Passport to Success
- GDS experience - Apollo, Sabre, Worldspan (at least one)
- Strong organizational, interpersonal, written and verbal communication skills
- Ability to work well under pressure
- Ability to meet timeline requirements
- Ability to understand and follow direction from supervisor
- Must be able to lawfully work within the US and have unrestricted work authorization for US
Benefits Onboard
In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.
Our Brand Voyage: Direct Travel
Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly’s Power List. For more information, visit www.dt.com.
Direct Travel is an EOE/AA/Veteran/People with Disabilities employer
If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.
