What are the responsibilities and job description for the Weekend Only - Telephonic Patient Care Coordinator position at DirectRx?
Elevate Patient Care with DirectRx Pharmacy!
Elevate your career with DirectRx, a rapidly growing specialty pharmacy recognized as one of the "Top 100 Best Places to Work in Michigan" and serving over 10,000 active patients. We're expanding our team and are on the lookout for dedicated individuals with weekend availability who share our commitment to values centered around growth, productivity, and patient care.
Position Overview:
As a Weekend Telephonic Patient Care Coordinator, you play a pivotal role in our patient-centric approach, focusing on patient communications exclusively through phone interactions. Your responsibilities include providing essential telephonic support for patient care, education, adherence, and medication refills, contributing significantly to the well-being of our patients.
Attributes for Success:
Ideal Candidate:
- Preferred experience in a call center or healthcare setting.
- Exceptional customer service skills.
- Proficient in telephonic communication.
- Collaborative team player.
- Problem-solving abilities with an efficiency mindset.
- Capacity to prioritize tasks and adapt to evolving business initiatives.
Requirements:
- High school diploma or GED equivalent.
- Weekend availability for both Saturday and Sunday (8-hour shifts).
- Capability to remain stationary for extended periods (sitting/standing, etc.).
Comprehensive training awaits you, ensuring a deep understanding of our operations and setting you up for success in your role.
At DirectRx, our commitment to values, encapsulated by PCP3 – polite persistence, compassion for others, personal responsibility, and 360 communication, defines our work environment. Join us and be a part of a team dedicated to providing timely and comprehensive care, empowering patients on their journey to Get Better! Your dedication on weekends contributes significantly to our mission, and together, we make a meaningful impact on patient lives.
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
Work Location: In person
Salary : $17 - $18
